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Effectiveness of digitalization healthcare system in Malaysia during COVID-19 / Ros Faridah Hanim Roslan and Siti Sarah Hashim

As the country fights with the outbreak, healthcare systems are most vulnerable since they are given the responsibility with saving the lives of covid-19 patients while also providing essential health services to those who were not infected with the virus. The main purpose of this research is to stu...

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Main Authors: Roslan, Ros Faridah Hanim, Hashim, Siti Sarah
Format: Student Project
Language:English
Published: 2022
Subjects:
Statistical data
Theory and method of social science statistics
Information technology. Information systems
Online Access:https://ir.uitm.edu.my/id/eprint/74580/1/74580.pdf
https://ir.uitm.edu.my/id/eprint/74580/
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spelling my.uitm.ir.745802023-03-21T00:35:02Z https://ir.uitm.edu.my/id/eprint/74580/ Effectiveness of digitalization healthcare system in Malaysia during COVID-19 / Ros Faridah Hanim Roslan and Siti Sarah Hashim Roslan, Ros Faridah Hanim Hashim, Siti Sarah Statistical data Theory and method of social science statistics Information technology. Information systems As the country fights with the outbreak, healthcare systems are most vulnerable since they are given the responsibility with saving the lives of covid-19 patients while also providing essential health services to those who were not infected with the virus. The main purpose of this research is to study the level of use of digitization system among healthcare sectors, identify the elements that contribute to the effectiveness of digitization of health care system and also to recognize the impact of use of digitization in healthcare system. This research was conducted in Klang, Selangor with patients and medical practitioners from the Hospital Tengku Ampuan Rahimah Klang and Hospital Pantai Klang. This study revealed three important findings. First, the vast majority of those surveyed said they have used digital healthcare in their daily lives for health-related matters. Second, there is a relationship between “patient empowerment”, “patient satisfaction”, “multi-channel behaviour”, and “operational services efficiencies” towards the effectiveness of digitalization of healthcare sectors. Thirdly, digitalization of healthcare indeed brings a positive impact towards the people. 2022 Student Project NonPeerReviewed text en https://ir.uitm.edu.my/id/eprint/74580/1/74580.pdf Effectiveness of digitalization healthcare system in Malaysia during COVID-19 / Ros Faridah Hanim Roslan and Siti Sarah Hashim. (2022) [Student Project] (Unpublished)
institution Universiti Teknologi Mara
building Tun Abdul Razak Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Teknologi Mara
content_source UiTM Institutional Repository
url_provider http://ir.uitm.edu.my/
language English
topic Statistical data
Theory and method of social science statistics
Information technology. Information systems
spellingShingle Statistical data
Theory and method of social science statistics
Information technology. Information systems
Roslan, Ros Faridah Hanim
Hashim, Siti Sarah
Effectiveness of digitalization healthcare system in Malaysia during COVID-19 / Ros Faridah Hanim Roslan and Siti Sarah Hashim
description As the country fights with the outbreak, healthcare systems are most vulnerable since they are given the responsibility with saving the lives of covid-19 patients while also providing essential health services to those who were not infected with the virus. The main purpose of this research is to study the level of use of digitization system among healthcare sectors, identify the elements that contribute to the effectiveness of digitization of health care system and also to recognize the impact of use of digitization in healthcare system. This research was conducted in Klang, Selangor with patients and medical practitioners from the Hospital Tengku Ampuan Rahimah Klang and Hospital Pantai Klang. This study revealed three important findings. First, the vast majority of those surveyed said they have used digital healthcare in their daily lives for health-related matters. Second, there is a relationship between “patient empowerment”, “patient satisfaction”, “multi-channel behaviour”, and “operational services efficiencies” towards the effectiveness of digitalization of healthcare sectors. Thirdly, digitalization of healthcare indeed brings a positive impact towards the people.
format Student Project
author Roslan, Ros Faridah Hanim
Hashim, Siti Sarah
author_facet Roslan, Ros Faridah Hanim
Hashim, Siti Sarah
author_sort Roslan, Ros Faridah Hanim
title Effectiveness of digitalization healthcare system in Malaysia during COVID-19 / Ros Faridah Hanim Roslan and Siti Sarah Hashim
title_short Effectiveness of digitalization healthcare system in Malaysia during COVID-19 / Ros Faridah Hanim Roslan and Siti Sarah Hashim
title_full Effectiveness of digitalization healthcare system in Malaysia during COVID-19 / Ros Faridah Hanim Roslan and Siti Sarah Hashim
title_fullStr Effectiveness of digitalization healthcare system in Malaysia during COVID-19 / Ros Faridah Hanim Roslan and Siti Sarah Hashim
title_full_unstemmed Effectiveness of digitalization healthcare system in Malaysia during COVID-19 / Ros Faridah Hanim Roslan and Siti Sarah Hashim
title_sort effectiveness of digitalization healthcare system in malaysia during covid-19 / ros faridah hanim roslan and siti sarah hashim
publishDate 2022
url https://ir.uitm.edu.my/id/eprint/74580/1/74580.pdf
https://ir.uitm.edu.my/id/eprint/74580/
_version_ 1761622373619990528
score 13.211869

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