The relationship between service quality and employee satisfaction at Institut Jantung Negara (IJN) / Nor Syuhada Makhtar
This research was conducted to find and get a better understanding of service quality dimension s by identify which of the live dimensions of service quality (SERVQUAL) has the greatest influence on employees' satisfaction , level of employees' satisfaction and to examine the relationship...
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| Format: | Thesis |
| Language: | English |
| Published: |
2015
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| Online Access: | https://ir.uitm.edu.my/id/eprint/69923/1/69923.pdf https://ir.uitm.edu.my/id/eprint/69923/ |
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