Advantages and challenges of the gig economy: Perspective from potential hospitality employees / Tay Kei Win, Siti Fatimah Mohamad

The gig economy has currently emerged as a trending type of workforce. However, there is not much research found within the Malaysian hospitality industry. This study aimed to explore the gig economy’s advantages and challenges using a qualitative approach. Interviews were conducted with hospitality...

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Main Authors: Tay, Kei Win, Mohamad, Siti Fatimah
Format: Article
Language:English
Published: Faculty of Hotel & Tourism Management, Universiti Teknologi MARA 2022
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Online Access:https://ir.uitm.edu.my/id/eprint/68260/1/68260.pdf
https://ir.uitm.edu.my/id/eprint/68260/
https://www.jthca.org/
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spelling my.uitm.ir.682602022-10-19T04:13:17Z https://ir.uitm.edu.my/id/eprint/68260/ Advantages and challenges of the gig economy: Perspective from potential hospitality employees / Tay Kei Win, Siti Fatimah Mohamad Tay, Kei Win Mohamad, Siti Fatimah Higher Education Hospitality industry. Hotels, clubs, restaurants, etc. Food service The gig economy has currently emerged as a trending type of workforce. However, there is not much research found within the Malaysian hospitality industry. This study aimed to explore the gig economy’s advantages and challenges using a qualitative approach. Interviews were conducted with hospitality final-year students from Malaysian public universities. Ten students from five different universities participated in this study, and the data were analyzed using thematic analysis. The results discovered three advantages of the gig economy from the participants' perspectives: flexibility, high pay, and low stress. Meanwhile, there were six challenges of the gig economy: absence of benefit, unpredictable, high competition, self-work equipment, personal development, and work environment. The results are anticipated to shed light on improving the gig economy in the Malaysian hospitality industry, particularly from related stakeholders such as policymakers, industry and higher education institutions. Faculty of Hotel & Tourism Management, Universiti Teknologi MARA 2022-05 Article PeerReviewed text en https://ir.uitm.edu.my/id/eprint/68260/1/68260.pdf Advantages and challenges of the gig economy: Perspective from potential hospitality employees / Tay Kei Win, Siti Fatimah Mohamad. (2022) Journal of Tourism, Hospitality and Culinary Arts, 14 (1). pp. 348-363. ISSN 1985-8914 ; 2590-3837 https://www.jthca.org/
institution Universiti Teknologi Mara
building Tun Abdul Razak Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Teknologi Mara
content_source UiTM Institutional Repository
url_provider http://ir.uitm.edu.my/
language English
topic Higher Education
Hospitality industry. Hotels, clubs, restaurants, etc. Food service
spellingShingle Higher Education
Hospitality industry. Hotels, clubs, restaurants, etc. Food service
Tay, Kei Win
Mohamad, Siti Fatimah
Advantages and challenges of the gig economy: Perspective from potential hospitality employees / Tay Kei Win, Siti Fatimah Mohamad
description The gig economy has currently emerged as a trending type of workforce. However, there is not much research found within the Malaysian hospitality industry. This study aimed to explore the gig economy’s advantages and challenges using a qualitative approach. Interviews were conducted with hospitality final-year students from Malaysian public universities. Ten students from five different universities participated in this study, and the data were analyzed using thematic analysis. The results discovered three advantages of the gig economy from the participants' perspectives: flexibility, high pay, and low stress. Meanwhile, there were six challenges of the gig economy: absence of benefit, unpredictable, high competition, self-work equipment, personal development, and work environment. The results are anticipated to shed light on improving the gig economy in the Malaysian hospitality industry, particularly from related stakeholders such as policymakers, industry and higher education institutions.
format Article
author Tay, Kei Win
Mohamad, Siti Fatimah
author_facet Tay, Kei Win
Mohamad, Siti Fatimah
author_sort Tay, Kei Win
title Advantages and challenges of the gig economy: Perspective from potential hospitality employees / Tay Kei Win, Siti Fatimah Mohamad
title_short Advantages and challenges of the gig economy: Perspective from potential hospitality employees / Tay Kei Win, Siti Fatimah Mohamad
title_full Advantages and challenges of the gig economy: Perspective from potential hospitality employees / Tay Kei Win, Siti Fatimah Mohamad
title_fullStr Advantages and challenges of the gig economy: Perspective from potential hospitality employees / Tay Kei Win, Siti Fatimah Mohamad
title_full_unstemmed Advantages and challenges of the gig economy: Perspective from potential hospitality employees / Tay Kei Win, Siti Fatimah Mohamad
title_sort advantages and challenges of the gig economy: perspective from potential hospitality employees / tay kei win, siti fatimah mohamad
publisher Faculty of Hotel & Tourism Management, Universiti Teknologi MARA
publishDate 2022
url https://ir.uitm.edu.my/id/eprint/68260/1/68260.pdf
https://ir.uitm.edu.my/id/eprint/68260/
https://www.jthca.org/
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score 13.211869