Advantages and challenges of the gig economy: Perspective from potential hospitality employees / Tay Kei Win, Siti Fatimah Mohamad
The gig economy has currently emerged as a trending type of workforce. However, there is not much research found within the Malaysian hospitality industry. This study aimed to explore the gig economy’s advantages and challenges using a qualitative approach. Interviews were conducted with hospitality...
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Faculty of Hotel & Tourism Management, Universiti Teknologi MARA
2022
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Online Access: | https://ir.uitm.edu.my/id/eprint/68260/1/68260.pdf https://ir.uitm.edu.my/id/eprint/68260/ https://www.jthca.org/ |
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my.uitm.ir.682602022-10-19T04:13:17Z https://ir.uitm.edu.my/id/eprint/68260/ Advantages and challenges of the gig economy: Perspective from potential hospitality employees / Tay Kei Win, Siti Fatimah Mohamad Tay, Kei Win Mohamad, Siti Fatimah Higher Education Hospitality industry. Hotels, clubs, restaurants, etc. Food service The gig economy has currently emerged as a trending type of workforce. However, there is not much research found within the Malaysian hospitality industry. This study aimed to explore the gig economy’s advantages and challenges using a qualitative approach. Interviews were conducted with hospitality final-year students from Malaysian public universities. Ten students from five different universities participated in this study, and the data were analyzed using thematic analysis. The results discovered three advantages of the gig economy from the participants' perspectives: flexibility, high pay, and low stress. Meanwhile, there were six challenges of the gig economy: absence of benefit, unpredictable, high competition, self-work equipment, personal development, and work environment. The results are anticipated to shed light on improving the gig economy in the Malaysian hospitality industry, particularly from related stakeholders such as policymakers, industry and higher education institutions. Faculty of Hotel & Tourism Management, Universiti Teknologi MARA 2022-05 Article PeerReviewed text en https://ir.uitm.edu.my/id/eprint/68260/1/68260.pdf Advantages and challenges of the gig economy: Perspective from potential hospitality employees / Tay Kei Win, Siti Fatimah Mohamad. (2022) Journal of Tourism, Hospitality and Culinary Arts, 14 (1). pp. 348-363. ISSN 1985-8914 ; 2590-3837 https://www.jthca.org/ |
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Higher Education Hospitality industry. Hotels, clubs, restaurants, etc. Food service Tay, Kei Win Mohamad, Siti Fatimah Advantages and challenges of the gig economy: Perspective from potential hospitality employees / Tay Kei Win, Siti Fatimah Mohamad |
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The gig economy has currently emerged as a trending type of workforce. However, there is not much research found within the Malaysian hospitality industry. This study aimed to explore the gig economy’s advantages and challenges using a qualitative approach. Interviews were conducted with hospitality final-year students from Malaysian public universities. Ten students from five different universities participated in this study, and the data were analyzed using thematic analysis. The results discovered three advantages of the gig economy from the participants' perspectives: flexibility, high pay, and low stress. Meanwhile, there were six challenges of the gig economy: absence of benefit, unpredictable, high competition, self-work equipment, personal development, and work environment. The results are anticipated to shed light on improving the gig economy in the Malaysian hospitality industry, particularly from related stakeholders such as policymakers, industry and higher education institutions. |
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Article |
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Tay, Kei Win Mohamad, Siti Fatimah |
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Tay, Kei Win Mohamad, Siti Fatimah |
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Tay, Kei Win |
title |
Advantages and challenges of the gig economy: Perspective from potential hospitality employees / Tay Kei Win, Siti Fatimah Mohamad |
title_short |
Advantages and challenges of the gig economy: Perspective from potential hospitality employees / Tay Kei Win, Siti Fatimah Mohamad |
title_full |
Advantages and challenges of the gig economy: Perspective from potential hospitality employees / Tay Kei Win, Siti Fatimah Mohamad |
title_fullStr |
Advantages and challenges of the gig economy: Perspective from potential hospitality employees / Tay Kei Win, Siti Fatimah Mohamad |
title_full_unstemmed |
Advantages and challenges of the gig economy: Perspective from potential hospitality employees / Tay Kei Win, Siti Fatimah Mohamad |
title_sort |
advantages and challenges of the gig economy: perspective from potential hospitality employees / tay kei win, siti fatimah mohamad |
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Faculty of Hotel & Tourism Management, Universiti Teknologi MARA |
publishDate |
2022 |
url |
https://ir.uitm.edu.my/id/eprint/68260/1/68260.pdf https://ir.uitm.edu.my/id/eprint/68260/ https://www.jthca.org/ |
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