A study on customer satisfaction, customer trust and switching barriers on customer retention in Kota Kinabalu, Sabah hypermarket / Mohd Syazwan Jaidi
Purpose - The main purpose of this study is to study on the customer satisfaction, customer trust, and switching barriers on customer retention towards the hypermarket in Kota Kinabalu. This study was conducted at the Kota Kinabalu the capital city of Sabah. This present study was replicate from pre...
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| Main Author: | |
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| Format: | Student Project |
| Language: | English |
| Published: |
2015
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| Online Access: | https://ir.uitm.edu.my/id/eprint/67481/1/67481.pdf https://ir.uitm.edu.my/id/eprint/67481/ |
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