Factors influencing TM agents job satisfaction in Kota Kinabalu, Sabah / Noradinah Papartaim

This research determines the factors influencing job satisfaction among agents of TM Sabah in Kota Kinabalu city. Agents play important role in whereby they conduct marketing activities for TM such as selling and promoting products. As the large size of landform in Sabah, the need of agents' sp...

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Main Author: Papartaim, Noradinah
Format: Student Project
Language:English
Published: 2015
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/66856/1/66856.pdf
https://ir.uitm.edu.my/id/eprint/66856/
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spelling my.uitm.ir.668562022-09-28T04:55:36Z https://ir.uitm.edu.my/id/eprint/66856/ Factors influencing TM agents job satisfaction in Kota Kinabalu, Sabah / Noradinah Papartaim Papartaim, Noradinah Job analysis Job evaluation Job satisfaction Employee motivation This research determines the factors influencing job satisfaction among agents of TM Sabah in Kota Kinabalu city. Agents play important role in whereby they conduct marketing activities for TM such as selling and promoting products. As the large size of landform in Sabah, the need of agents' specialties is crucial to reach all potential customers since the number of competitors increase. The study evaluate the three determinants which are monetary reward (commissions), incentives (training), and promotion and advancement as these factors can contribute to the TM agents' job satisfaction. The data of the research collected by using questionnaire and other secondary data such as published journal article, books, annual reports and sales reports. Due to the small number of population among agents in Kota Kinabalu city, the researcher use census sampling method to obtained primary data. In Chapter 4, researcher was able to gather all the data analysis and findings. It was found that only monetary reward (commissions) contributed to the TM agents' job satisfaction. It shows that monetary reward (commissions) is an important variable that need to be focused to maintain the agents' job satisfaction for their job performance. 2015 Student Project NonPeerReviewed text en https://ir.uitm.edu.my/id/eprint/66856/1/66856.pdf Factors influencing TM agents job satisfaction in Kota Kinabalu, Sabah / Noradinah Papartaim. (2015) [Student Project] (Unpublished)
institution Universiti Teknologi Mara
building Tun Abdul Razak Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Teknologi Mara
content_source UiTM Institutional Repository
url_provider http://ir.uitm.edu.my/
language English
topic Job analysis
Job evaluation
Job satisfaction
Employee motivation
spellingShingle Job analysis
Job evaluation
Job satisfaction
Employee motivation
Papartaim, Noradinah
Factors influencing TM agents job satisfaction in Kota Kinabalu, Sabah / Noradinah Papartaim
description This research determines the factors influencing job satisfaction among agents of TM Sabah in Kota Kinabalu city. Agents play important role in whereby they conduct marketing activities for TM such as selling and promoting products. As the large size of landform in Sabah, the need of agents' specialties is crucial to reach all potential customers since the number of competitors increase. The study evaluate the three determinants which are monetary reward (commissions), incentives (training), and promotion and advancement as these factors can contribute to the TM agents' job satisfaction. The data of the research collected by using questionnaire and other secondary data such as published journal article, books, annual reports and sales reports. Due to the small number of population among agents in Kota Kinabalu city, the researcher use census sampling method to obtained primary data. In Chapter 4, researcher was able to gather all the data analysis and findings. It was found that only monetary reward (commissions) contributed to the TM agents' job satisfaction. It shows that monetary reward (commissions) is an important variable that need to be focused to maintain the agents' job satisfaction for their job performance.
format Student Project
author Papartaim, Noradinah
author_facet Papartaim, Noradinah
author_sort Papartaim, Noradinah
title Factors influencing TM agents job satisfaction in Kota Kinabalu, Sabah / Noradinah Papartaim
title_short Factors influencing TM agents job satisfaction in Kota Kinabalu, Sabah / Noradinah Papartaim
title_full Factors influencing TM agents job satisfaction in Kota Kinabalu, Sabah / Noradinah Papartaim
title_fullStr Factors influencing TM agents job satisfaction in Kota Kinabalu, Sabah / Noradinah Papartaim
title_full_unstemmed Factors influencing TM agents job satisfaction in Kota Kinabalu, Sabah / Noradinah Papartaim
title_sort factors influencing tm agents job satisfaction in kota kinabalu, sabah / noradinah papartaim
publishDate 2015
url https://ir.uitm.edu.my/id/eprint/66856/1/66856.pdf
https://ir.uitm.edu.my/id/eprint/66856/
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score 13.211869