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The relationship between job burnout and job performance among employees: a case study at HM Associates Sdn Bhd / Nur Khairunnisa Mohamad Sirat

The purpose of this study was to analyse the extent of job burnout with job performance among office support staff at HM Associates Company. The Maslach Burnout Inventory (MBI) was used to measure the burnout that focused on three dimensions of job burnout such as emotional exhaustion, depersonaliza...

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Main Author: Mohamad Sirat, Nur Khairunnisa
Format: Student Project
Language:English
Published: 2017
Subjects:
Job stress. Stress management
Job evaluation
Job satisfaction
Online Access:https://ir.uitm.edu.my/id/eprint/66663/1/66663.pdf
https://ir.uitm.edu.my/id/eprint/66663/
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spelling my.uitm.ir.666632022-09-20T03:15:22Z https://ir.uitm.edu.my/id/eprint/66663/ The relationship between job burnout and job performance among employees: a case study at HM Associates Sdn Bhd / Nur Khairunnisa Mohamad Sirat Mohamad Sirat, Nur Khairunnisa Job stress. Stress management Job evaluation Job satisfaction The purpose of this study was to analyse the extent of job burnout with job performance among office support staff at HM Associates Company. The Maslach Burnout Inventory (MBI) was used to measure the burnout that focused on three dimensions of job burnout such as emotional exhaustion, depersonalization and personal accomplishment. The method employed involved the use of a questionnaire distributed to 110 office support staff at HM Associates. The data were analysed by using Statistical Package for Social Science (SPSS) version 23. Results of the study revealed that there was a relationship between emotional exhaustion and job performance with a significant negative but weak correlation (r=-.296, n=96, p<0.01). For the depersonalization dimension, there is a significant positive and weak correlation with job performance (r=.238, n=96, p<0.05) while the personal accomplishment dimension showed significant negative but weak correlation (r=- .236, n=96, p<0.01) with job performance. As a conclusion, the results showed that the element of job burnout has a relationship with job performance among office support staff at HM Associates. However, as recommendation for future researches, staff and organization factors are needed to gain more reliable results with regards to the relationship between job burnout and job performance. 2017 Student Project NonPeerReviewed text en https://ir.uitm.edu.my/id/eprint/66663/1/66663.pdf The relationship between job burnout and job performance among employees: a case study at HM Associates Sdn Bhd / Nur Khairunnisa Mohamad Sirat. (2017) [Student Project] (Unpublished)
institution Universiti Teknologi Mara
building Tun Abdul Razak Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Teknologi Mara
content_source UiTM Institutional Repository
url_provider http://ir.uitm.edu.my/
language English
topic Job stress. Stress management
Job evaluation
Job satisfaction
spellingShingle Job stress. Stress management
Job evaluation
Job satisfaction
Mohamad Sirat, Nur Khairunnisa
The relationship between job burnout and job performance among employees: a case study at HM Associates Sdn Bhd / Nur Khairunnisa Mohamad Sirat
description The purpose of this study was to analyse the extent of job burnout with job performance among office support staff at HM Associates Company. The Maslach Burnout Inventory (MBI) was used to measure the burnout that focused on three dimensions of job burnout such as emotional exhaustion, depersonalization and personal accomplishment. The method employed involved the use of a questionnaire distributed to 110 office support staff at HM Associates. The data were analysed by using Statistical Package for Social Science (SPSS) version 23. Results of the study revealed that there was a relationship between emotional exhaustion and job performance with a significant negative but weak correlation (r=-.296, n=96, p<0.01). For the depersonalization dimension, there is a significant positive and weak correlation with job performance (r=.238, n=96, p<0.05) while the personal accomplishment dimension showed significant negative but weak correlation (r=- .236, n=96, p<0.01) with job performance. As a conclusion, the results showed that the element of job burnout has a relationship with job performance among office support staff at HM Associates. However, as recommendation for future researches, staff and organization factors are needed to gain more reliable results with regards to the relationship between job burnout and job performance.
format Student Project
author Mohamad Sirat, Nur Khairunnisa
author_facet Mohamad Sirat, Nur Khairunnisa
author_sort Mohamad Sirat, Nur Khairunnisa
title The relationship between job burnout and job performance among employees: a case study at HM Associates Sdn Bhd / Nur Khairunnisa Mohamad Sirat
title_short The relationship between job burnout and job performance among employees: a case study at HM Associates Sdn Bhd / Nur Khairunnisa Mohamad Sirat
title_full The relationship between job burnout and job performance among employees: a case study at HM Associates Sdn Bhd / Nur Khairunnisa Mohamad Sirat
title_fullStr The relationship between job burnout and job performance among employees: a case study at HM Associates Sdn Bhd / Nur Khairunnisa Mohamad Sirat
title_full_unstemmed The relationship between job burnout and job performance among employees: a case study at HM Associates Sdn Bhd / Nur Khairunnisa Mohamad Sirat
title_sort relationship between job burnout and job performance among employees: a case study at hm associates sdn bhd / nur khairunnisa mohamad sirat
publishDate 2017
url https://ir.uitm.edu.my/id/eprint/66663/1/66663.pdf
https://ir.uitm.edu.my/id/eprint/66663/
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score 13.211869

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