The relationship between organizational commitment and job satisfaction among staff at Jabatan Kastam Diraja Malaysia (JKDM) Kuching Sarawak / Nurshazwani Mohd Zainun

The purpose of this correlational research was to study the relationship between Organizational Commitment and Job Satisfaction by adopting Norizan (2012) theory models. There are three factor models which is Affective, Continuance and Normative as mentioned above (Gunlu, Aksarayli&Percin 200...

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Main Author: Mohd Zainun, Nurshazwani
Format: Student Project
Language:English
Published: 2017
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Online Access:https://ir.uitm.edu.my/id/eprint/66646/1/66646.pdf
https://ir.uitm.edu.my/id/eprint/66646/
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spelling my.uitm.ir.666462022-09-20T03:27:20Z https://ir.uitm.edu.my/id/eprint/66646/ The relationship between organizational commitment and job satisfaction among staff at Jabatan Kastam Diraja Malaysia (JKDM) Kuching Sarawak / Nurshazwani Mohd Zainun Mohd Zainun, Nurshazwani Personnel management. Employment management Employee rights Job satisfaction The purpose of this correlational research was to study the relationship between Organizational Commitment and Job Satisfaction by adopting Norizan (2012) theory models. There are three factor models which is Affective, Continuance and Normative as mentioned above (Gunlu, Aksarayli&Percin 2009; Norizan 2012). According to (Meyer & Allen 1997; Norizan 2012), individuals who have strong affective commitment remain in the organization because they feel they want to, some with a stronger normative commitment remain because they ought to and those with strong continuance commitment remain because they need to. In commons, the objective of this study is to determine the commitment of the employee in that organization and their satisfaction in doing their work at Jabatan Akademi Kastam Diraja Malaysia (JKDM), Kuching. Based on the finding that the researcher gets, the higher value of correlation is normative commitment with .642**. It showed that the staffs there are willing to stay in the organization because they feel satisfied with the organization. And the second correlation that have higher strength is affective commitment with .573**. The involvements of the staff in the organization make them feel satisfied in doing their work in the organization. And lastly, the correlation of continuance commitment are moderate with value .450** which mean that they do feel satisfied in the organization and plan to stay for long term in the organization. Hence, the descriptive and correlation analysis was conducted at Jabatan Akademi Kastam Diraja Malaysia (JKDM), Kuching to test the reliability of the data. The study covered 100 of Jabatan Akademi Kastam Diraja Malaysia (JKDM), Kuching staff including executive and non-executive staff as population while 96 of them were taken as sample size. Data collecting was done using quantitative method specifically 2017 Student Project NonPeerReviewed text en https://ir.uitm.edu.my/id/eprint/66646/1/66646.pdf The relationship between organizational commitment and job satisfaction among staff at Jabatan Kastam Diraja Malaysia (JKDM) Kuching Sarawak / Nurshazwani Mohd Zainun. (2017) [Student Project] (Unpublished)
institution Universiti Teknologi Mara
building Tun Abdul Razak Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Teknologi Mara
content_source UiTM Institutional Repository
url_provider http://ir.uitm.edu.my/
language English
topic Personnel management. Employment management
Employee rights
Job satisfaction
spellingShingle Personnel management. Employment management
Employee rights
Job satisfaction
Mohd Zainun, Nurshazwani
The relationship between organizational commitment and job satisfaction among staff at Jabatan Kastam Diraja Malaysia (JKDM) Kuching Sarawak / Nurshazwani Mohd Zainun
description The purpose of this correlational research was to study the relationship between Organizational Commitment and Job Satisfaction by adopting Norizan (2012) theory models. There are three factor models which is Affective, Continuance and Normative as mentioned above (Gunlu, Aksarayli&Percin 2009; Norizan 2012). According to (Meyer & Allen 1997; Norizan 2012), individuals who have strong affective commitment remain in the organization because they feel they want to, some with a stronger normative commitment remain because they ought to and those with strong continuance commitment remain because they need to. In commons, the objective of this study is to determine the commitment of the employee in that organization and their satisfaction in doing their work at Jabatan Akademi Kastam Diraja Malaysia (JKDM), Kuching. Based on the finding that the researcher gets, the higher value of correlation is normative commitment with .642**. It showed that the staffs there are willing to stay in the organization because they feel satisfied with the organization. And the second correlation that have higher strength is affective commitment with .573**. The involvements of the staff in the organization make them feel satisfied in doing their work in the organization. And lastly, the correlation of continuance commitment are moderate with value .450** which mean that they do feel satisfied in the organization and plan to stay for long term in the organization. Hence, the descriptive and correlation analysis was conducted at Jabatan Akademi Kastam Diraja Malaysia (JKDM), Kuching to test the reliability of the data. The study covered 100 of Jabatan Akademi Kastam Diraja Malaysia (JKDM), Kuching staff including executive and non-executive staff as population while 96 of them were taken as sample size. Data collecting was done using quantitative method specifically
format Student Project
author Mohd Zainun, Nurshazwani
author_facet Mohd Zainun, Nurshazwani
author_sort Mohd Zainun, Nurshazwani
title The relationship between organizational commitment and job satisfaction among staff at Jabatan Kastam Diraja Malaysia (JKDM) Kuching Sarawak / Nurshazwani Mohd Zainun
title_short The relationship between organizational commitment and job satisfaction among staff at Jabatan Kastam Diraja Malaysia (JKDM) Kuching Sarawak / Nurshazwani Mohd Zainun
title_full The relationship between organizational commitment and job satisfaction among staff at Jabatan Kastam Diraja Malaysia (JKDM) Kuching Sarawak / Nurshazwani Mohd Zainun
title_fullStr The relationship between organizational commitment and job satisfaction among staff at Jabatan Kastam Diraja Malaysia (JKDM) Kuching Sarawak / Nurshazwani Mohd Zainun
title_full_unstemmed The relationship between organizational commitment and job satisfaction among staff at Jabatan Kastam Diraja Malaysia (JKDM) Kuching Sarawak / Nurshazwani Mohd Zainun
title_sort relationship between organizational commitment and job satisfaction among staff at jabatan kastam diraja malaysia (jkdm) kuching sarawak / nurshazwani mohd zainun
publishDate 2017
url https://ir.uitm.edu.my/id/eprint/66646/1/66646.pdf
https://ir.uitm.edu.my/id/eprint/66646/
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