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Planning for a successful Robotic Process Automation (RPA) project: a case study/ Dahlia Fernandez and Aini Aman

The revolution of technology is often emphasized in any organization for them to remain competitive in the market. Among the latest technologies is Robotic Process Automation (RPA) which can mimic humans and take over their tasks. However, implementing RPA can turn into something complicated and...

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Main Authors: Fernandez, Dahlia, Aman, Aini
Format: Article
Language:English
Published: Faculty of Information Management 2021
Subjects:
Technological change
Technological innovations
Mechanical devices and figures. Automata. Ingenious mechanisms.Robots (General)
Online Access:https://ir.uitm.edu.my/id/eprint/65497/1/65497.pdf
https://ir.uitm.edu.my/id/eprint/65497/
https://ijikm.uitm.edu.my/
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spelling my.uitm.ir.654972022-08-21T11:25:37Z https://ir.uitm.edu.my/id/eprint/65497/ Planning for a successful Robotic Process Automation (RPA) project: a case study/ Dahlia Fernandez and Aini Aman Fernandez, Dahlia Aman, Aini Technological change Technological innovations Mechanical devices and figures. Automata. Ingenious mechanisms.Robots (General) The revolution of technology is often emphasized in any organization for them to remain competitive in the market. Among the latest technologies is Robotic Process Automation (RPA) which can mimic humans and take over their tasks. However, implementing RPA can turn into something complicated and challenging if it is implemented without proper strategic planning. Hence, this study aims to understand how to do proper planning in a successful Robotic Process Automation (RPA) project. This study uses an in-depth case study approach in one of the largest oil and gas organizations that provides F&A services. The result of the study showed that an effective RPA project should have careful planning as well as a realistic project planning timeline. The project timeline is very important to ensure that the project remains transparent and organized. Besides that, clear communication is very important to employees so that they can accept the changes that are taking place. It is also important for the employee to receive strong support from the management and information technology (IT) department for a successful implementation of the RPA project. Faculty of Information Management 2021-04 Article PeerReviewed text en https://ir.uitm.edu.my/id/eprint/65497/1/65497.pdf Planning for a successful Robotic Process Automation (RPA) project: a case study/ Dahlia Fernandez and Aini Aman. (2021) Journal of Information and Knowledge Management (JIKM), 11 (1). pp. 103-117. ISSN 2231-8836; e-ISSN: 2289-5337 https://ijikm.uitm.edu.my/
institution Universiti Teknologi Mara
building Tun Abdul Razak Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Teknologi Mara
content_source UiTM Institutional Repository
url_provider http://ir.uitm.edu.my/
language English
topic Technological change
Technological innovations
Mechanical devices and figures. Automata. Ingenious mechanisms.Robots (General)
spellingShingle Technological change
Technological innovations
Mechanical devices and figures. Automata. Ingenious mechanisms.Robots (General)
Fernandez, Dahlia
Aman, Aini
Planning for a successful Robotic Process Automation (RPA) project: a case study/ Dahlia Fernandez and Aini Aman
description The revolution of technology is often emphasized in any organization for them to remain competitive in the market. Among the latest technologies is Robotic Process Automation (RPA) which can mimic humans and take over their tasks. However, implementing RPA can turn into something complicated and challenging if it is implemented without proper strategic planning. Hence, this study aims to understand how to do proper planning in a successful Robotic Process Automation (RPA) project. This study uses an in-depth case study approach in one of the largest oil and gas organizations that provides F&A services. The result of the study showed that an effective RPA project should have careful planning as well as a realistic project planning timeline. The project timeline is very important to ensure that the project remains transparent and organized. Besides that, clear communication is very important to employees so that they can accept the changes that are taking place. It is also important for the employee to receive strong support from the management and information technology (IT) department for a successful implementation of the RPA project.
format Article
author Fernandez, Dahlia
Aman, Aini
author_facet Fernandez, Dahlia
Aman, Aini
author_sort Fernandez, Dahlia
title Planning for a successful Robotic Process Automation (RPA) project: a case study/ Dahlia Fernandez and Aini Aman
title_short Planning for a successful Robotic Process Automation (RPA) project: a case study/ Dahlia Fernandez and Aini Aman
title_full Planning for a successful Robotic Process Automation (RPA) project: a case study/ Dahlia Fernandez and Aini Aman
title_fullStr Planning for a successful Robotic Process Automation (RPA) project: a case study/ Dahlia Fernandez and Aini Aman
title_full_unstemmed Planning for a successful Robotic Process Automation (RPA) project: a case study/ Dahlia Fernandez and Aini Aman
title_sort planning for a successful robotic process automation (rpa) project: a case study/ dahlia fernandez and aini aman
publisher Faculty of Information Management
publishDate 2021
url https://ir.uitm.edu.my/id/eprint/65497/1/65497.pdf
https://ir.uitm.edu.my/id/eprint/65497/
https://ijikm.uitm.edu.my/
_version_ 1743110453224013824
score 13.211869

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