Usability assessment on GOE-EGDMS system / Zamani Mustaffa

This study was discussed on the Usability Assessment on GOE-EGDMS System which the aim is for investigating usability problems on GOE-EGDMS system. The problems in the system were caused user reluctant to use the system. But our scope was to investigate the design problem from users' perspectiv...

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Main Author: Mustaffa, Zamani
Format: Thesis
Language:English
Published: 2012
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/64879/1/64879.pdf
https://ir.uitm.edu.my/id/eprint/64879/
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spelling my.uitm.ir.648792023-04-19T03:06:57Z https://ir.uitm.edu.my/id/eprint/64879/ Usability assessment on GOE-EGDMS system / Zamani Mustaffa Mustaffa, Zamani Consumer satisfaction Testing of software This study was discussed on the Usability Assessment on GOE-EGDMS System which the aim is for investigating usability problems on GOE-EGDMS system. The problems in the system were caused user reluctant to use the system. But our scope was to investigate the design problem from users' perspective in using the system. The studies also help MOA's developer to improve the system according to the problem found in the usability testing. The test participants in the usability testing consist of five government servants and they were observed by researchers while using the GOE-EGDMS system in Usability Lab. The results from this usability testing had been analyzed using top - down analysis. From the analysis we found that, the existing design was so confusing and difficult for users to understand it. Based on finding in the research, we suggest that, improvement is needed on system design, so that it can be easily understood and used by the users. 2012 Thesis NonPeerReviewed text en https://ir.uitm.edu.my/id/eprint/64879/1/64879.pdf Usability assessment on GOE-EGDMS system / Zamani Mustaffa. (2012) Masters thesis, thesis, Universiti Teknologi MARA (UiTM).
institution Universiti Teknologi Mara
building Tun Abdul Razak Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Teknologi Mara
content_source UiTM Institutional Repository
url_provider http://ir.uitm.edu.my/
language English
topic Consumer satisfaction
Testing of software
spellingShingle Consumer satisfaction
Testing of software
Mustaffa, Zamani
Usability assessment on GOE-EGDMS system / Zamani Mustaffa
description This study was discussed on the Usability Assessment on GOE-EGDMS System which the aim is for investigating usability problems on GOE-EGDMS system. The problems in the system were caused user reluctant to use the system. But our scope was to investigate the design problem from users' perspective in using the system. The studies also help MOA's developer to improve the system according to the problem found in the usability testing. The test participants in the usability testing consist of five government servants and they were observed by researchers while using the GOE-EGDMS system in Usability Lab. The results from this usability testing had been analyzed using top - down analysis. From the analysis we found that, the existing design was so confusing and difficult for users to understand it. Based on finding in the research, we suggest that, improvement is needed on system design, so that it can be easily understood and used by the users.
format Thesis
author Mustaffa, Zamani
author_facet Mustaffa, Zamani
author_sort Mustaffa, Zamani
title Usability assessment on GOE-EGDMS system / Zamani Mustaffa
title_short Usability assessment on GOE-EGDMS system / Zamani Mustaffa
title_full Usability assessment on GOE-EGDMS system / Zamani Mustaffa
title_fullStr Usability assessment on GOE-EGDMS system / Zamani Mustaffa
title_full_unstemmed Usability assessment on GOE-EGDMS system / Zamani Mustaffa
title_sort usability assessment on goe-egdms system / zamani mustaffa
publishDate 2012
url https://ir.uitm.edu.my/id/eprint/64879/1/64879.pdf
https://ir.uitm.edu.my/id/eprint/64879/
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score 13.211869