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Study on change readiness in the systems, applications and products (SAP) implementation at Indah Water Konsortium / Mohd Azrin Hassan

Change management is one of important element in determining the success of project delivery. It usually initiated concurrently with the project implementation. Change management is to prepare users in advance to accept the end result of the project. Ineffective of change management program can caus...

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Main Author: Hassan, Mohd Azrin
Format: Thesis
Language:English
Published: 2014
Subjects:
Project management
Computer software
Neural networks (Computer science)
Online Access:https://ir.uitm.edu.my/id/eprint/64466/1/64466.pdf
https://ir.uitm.edu.my/id/eprint/64466/
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spelling my.uitm.ir.644662023-04-20T03:04:57Z https://ir.uitm.edu.my/id/eprint/64466/ Study on change readiness in the systems, applications and products (SAP) implementation at Indah Water Konsortium / Mohd Azrin Hassan Hassan, Mohd Azrin Project management Computer software Neural networks (Computer science) Change management is one of important element in determining the success of project delivery. It usually initiated concurrently with the project implementation. Change management is to prepare users in advance to accept the end result of the project. Ineffective of change management program can cause the delay in delivery and in a worst case it can disrupt the project. People involve in the program of change must understand that change is emotional and it is a process. Many literature has studied the process and proposed a change model. There are also many professional articles provide lesson learned for successful of change management. However, the actual implementation is much dependent on the organization themselves. They might have different culture, policy and procedures and also size of the project to be handled. The program must be tailored to the organization. Assessment must be done to evaluate level of change readiness. This study explores the change readiness by using survey and interviews methodology. Quantitative and qualitative data gathered and analyzed to see the level of change readiness. Reason for resistance also identified from the qualitative information. Resistance existed in many areas such as project management, managing human resource, system usability, implementation phases and user awareness. Solution for these resistances discussed throughout this study. Overall findings and solution can be replicated in other organization or future project for better change management. 2014 Thesis NonPeerReviewed text en https://ir.uitm.edu.my/id/eprint/64466/1/64466.pdf Study on change readiness in the systems, applications and products (SAP) implementation at Indah Water Konsortium / Mohd Azrin Hassan. (2014) Masters thesis, thesis, Universiti Teknologi MARA (UiTM).
institution Universiti Teknologi Mara
building Tun Abdul Razak Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Teknologi Mara
content_source UiTM Institutional Repository
url_provider http://ir.uitm.edu.my/
language English
topic Project management
Computer software
Neural networks (Computer science)
spellingShingle Project management
Computer software
Neural networks (Computer science)
Hassan, Mohd Azrin
Study on change readiness in the systems, applications and products (SAP) implementation at Indah Water Konsortium / Mohd Azrin Hassan
description Change management is one of important element in determining the success of project delivery. It usually initiated concurrently with the project implementation. Change management is to prepare users in advance to accept the end result of the project. Ineffective of change management program can cause the delay in delivery and in a worst case it can disrupt the project. People involve in the program of change must understand that change is emotional and it is a process. Many literature has studied the process and proposed a change model. There are also many professional articles provide lesson learned for successful of change management. However, the actual implementation is much dependent on the organization themselves. They might have different culture, policy and procedures and also size of the project to be handled. The program must be tailored to the organization. Assessment must be done to evaluate level of change readiness. This study explores the change readiness by using survey and interviews methodology. Quantitative and qualitative data gathered and analyzed to see the level of change readiness. Reason for resistance also identified from the qualitative information. Resistance existed in many areas such as project management, managing human resource, system usability, implementation phases and user awareness. Solution for these resistances discussed throughout this study. Overall findings and solution can be replicated in other organization or future project for better change management.
format Thesis
author Hassan, Mohd Azrin
author_facet Hassan, Mohd Azrin
author_sort Hassan, Mohd Azrin
title Study on change readiness in the systems, applications and products (SAP) implementation at Indah Water Konsortium / Mohd Azrin Hassan
title_short Study on change readiness in the systems, applications and products (SAP) implementation at Indah Water Konsortium / Mohd Azrin Hassan
title_full Study on change readiness in the systems, applications and products (SAP) implementation at Indah Water Konsortium / Mohd Azrin Hassan
title_fullStr Study on change readiness in the systems, applications and products (SAP) implementation at Indah Water Konsortium / Mohd Azrin Hassan
title_full_unstemmed Study on change readiness in the systems, applications and products (SAP) implementation at Indah Water Konsortium / Mohd Azrin Hassan
title_sort study on change readiness in the systems, applications and products (sap) implementation at indah water konsortium / mohd azrin hassan
publishDate 2014
url https://ir.uitm.edu.my/id/eprint/64466/1/64466.pdf
https://ir.uitm.edu.my/id/eprint/64466/
_version_ 1765300311379935232
score 13.211869

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