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Computer troubleshooting knowledge system (web application) in perpustakaan Tun Abdul Razak 2 UiTM Shah Alam / Abdul Rahman Kamarun

Computer Troubleshooting Knowledge System (CTKS) is developed to solve any computer related problem faced by the staff in PTAR 2.Currently, all computer related fault or issue were reported to the technician manually or through email. From the report the technician will try to solve it. Sometimes th...

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Main Author: Kamarun, Abdul Rahman
Format: Thesis
Language:English
Published: 2014
Online Access:https://ir.uitm.edu.my/id/eprint/64007/1/64007.PDF
https://ir.uitm.edu.my/id/eprint/64007/
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id my.uitm.ir.64007
record_format eprints
spelling my.uitm.ir.640072023-08-28T07:41:22Z https://ir.uitm.edu.my/id/eprint/64007/ Computer troubleshooting knowledge system (web application) in perpustakaan Tun Abdul Razak 2 UiTM Shah Alam / Abdul Rahman Kamarun Kamarun, Abdul Rahman Computer Troubleshooting Knowledge System (CTKS) is developed to solve any computer related problem faced by the staff in PTAR 2.Currently, all computer related fault or issue were reported to the technician manually or through email. From the report the technician will try to solve it. Sometimes there were to many report in a day, this some of the problem could not be fixed in a short time, eventually it was a very simple problem like internet access problem. Therefore, the CTKS was developed. The system could reduce the technician's burden and at the same time guide the end user to solve the problem by him or herself. The system was developed using open source software which include PHP, Mysql and Apache on the top of windows operating system. The methodology for developed this system are apply waterfall model, it's simple and easy to implement. The system was successfully developed and it is hoped that it can be implemented in PTAR2. 2014 Thesis NonPeerReviewed text en https://ir.uitm.edu.my/id/eprint/64007/1/64007.PDF Computer troubleshooting knowledge system (web application) in perpustakaan Tun Abdul Razak 2 UiTM Shah Alam / Abdul Rahman Kamarun. (2014) Degree thesis, thesis, Universiti Teknologi Mara (UiTM).
institution Universiti Teknologi Mara
building Tun Abdul Razak Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Teknologi Mara
content_source UiTM Institutional Repository
url_provider http://ir.uitm.edu.my/
language English
description Computer Troubleshooting Knowledge System (CTKS) is developed to solve any computer related problem faced by the staff in PTAR 2.Currently, all computer related fault or issue were reported to the technician manually or through email. From the report the technician will try to solve it. Sometimes there were to many report in a day, this some of the problem could not be fixed in a short time, eventually it was a very simple problem like internet access problem. Therefore, the CTKS was developed. The system could reduce the technician's burden and at the same time guide the end user to solve the problem by him or herself. The system was developed using open source software which include PHP, Mysql and Apache on the top of windows operating system. The methodology for developed this system are apply waterfall model, it's simple and easy to implement. The system was successfully developed and it is hoped that it can be implemented in PTAR2.
format Thesis
author Kamarun, Abdul Rahman
spellingShingle Kamarun, Abdul Rahman
Computer troubleshooting knowledge system (web application) in perpustakaan Tun Abdul Razak 2 UiTM Shah Alam / Abdul Rahman Kamarun
author_facet Kamarun, Abdul Rahman
author_sort Kamarun, Abdul Rahman
title Computer troubleshooting knowledge system (web application) in perpustakaan Tun Abdul Razak 2 UiTM Shah Alam / Abdul Rahman Kamarun
title_short Computer troubleshooting knowledge system (web application) in perpustakaan Tun Abdul Razak 2 UiTM Shah Alam / Abdul Rahman Kamarun
title_full Computer troubleshooting knowledge system (web application) in perpustakaan Tun Abdul Razak 2 UiTM Shah Alam / Abdul Rahman Kamarun
title_fullStr Computer troubleshooting knowledge system (web application) in perpustakaan Tun Abdul Razak 2 UiTM Shah Alam / Abdul Rahman Kamarun
title_full_unstemmed Computer troubleshooting knowledge system (web application) in perpustakaan Tun Abdul Razak 2 UiTM Shah Alam / Abdul Rahman Kamarun
title_sort computer troubleshooting knowledge system (web application) in perpustakaan tun abdul razak 2 uitm shah alam / abdul rahman kamarun
publishDate 2014
url https://ir.uitm.edu.my/id/eprint/64007/1/64007.PDF
https://ir.uitm.edu.my/id/eprint/64007/
_version_ 1775626331129643008
score 13.211869

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