Strategic alignment maturity of business and information technology at technical vocational education and training (TVET) organisations in Malaysia / Mas Hana Mohd Nor

Most businesses today adopt information technology (IT) as IT has been recognised to be an enabler and driver to an organisation's competitive advantage. This has led to aligning IT strategies with business strategies to maximise the impact of IT adoption in order to quantify the investment. Mo...

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Main Author: Mohd Nor, Mas Hana
Format: Thesis
Language:English
Published: 2016
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Online Access:https://ir.uitm.edu.my/id/eprint/63821/1/63821.pdf
https://ir.uitm.edu.my/id/eprint/63821/
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spelling my.uitm.ir.638212022-08-05T06:51:45Z https://ir.uitm.edu.my/id/eprint/63821/ Strategic alignment maturity of business and information technology at technical vocational education and training (TVET) organisations in Malaysia / Mas Hana Mohd Nor Mohd Nor, Mas Hana Planning. Business planning. Strategic planning Developmental studies programs. Remedial teaching Most businesses today adopt information technology (IT) as IT has been recognised to be an enabler and driver to an organisation's competitive advantage. This has led to aligning IT strategies with business strategies to maximise the impact of IT adoption in order to quantify the investment. Moreover, strategic alignment between IT and business is evident to enhance business performance for various industries and sectors. Hence, aligning IT and business has been a major concern and challenge to top management. Consequently, this scenario has called for a need to assess the alignment between IT and business to gauge the effect of the alignment. This research intends to assess the business-IT strategic alignment of non-public tertiary education institution in Malaysia, particularly Technical Vocational Education and Training (TVET) providers. Strategic alignment is being assessed by measuring maturity of six criteria; Communications, Competency / Value Measurement, Governance, Partnership, Scope and Architecture, and Skills; as in Strategic Alignment Maturity Model (SAMM) developed by Luftman (2000). Findings and results of the study presented in this paper showed these organisations to be later stage of Level 2 maturity. This supported Luftman and Kempaiah (2007)'s report that suggested education industry scores poorer strategic alignment compared to other industries. However, the higher score than what has been reported by Luftman and Kempaiah showed that these organisations being private organisations have taken efforts to improve strategic alignment. Recommendation of improvement actions to enhance alignment of each criteria are given by researcher. Results and suggestions presented in this paper may provide better understanding of alignment as well as to be a reference for other institutions in developing their strategic alignment path. 2016-01 Thesis NonPeerReviewed text en https://ir.uitm.edu.my/id/eprint/63821/1/63821.pdf Strategic alignment maturity of business and information technology at technical vocational education and training (TVET) organisations in Malaysia / Mas Hana Mohd Nor. (2016) Masters thesis, thesis, Universiti Teknologi MARA.
institution Universiti Teknologi Mara
building Tun Abdul Razak Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Teknologi Mara
content_source UiTM Institutional Repository
url_provider http://ir.uitm.edu.my/
language English
topic Planning. Business planning. Strategic planning
Developmental studies programs. Remedial teaching
spellingShingle Planning. Business planning. Strategic planning
Developmental studies programs. Remedial teaching
Mohd Nor, Mas Hana
Strategic alignment maturity of business and information technology at technical vocational education and training (TVET) organisations in Malaysia / Mas Hana Mohd Nor
description Most businesses today adopt information technology (IT) as IT has been recognised to be an enabler and driver to an organisation's competitive advantage. This has led to aligning IT strategies with business strategies to maximise the impact of IT adoption in order to quantify the investment. Moreover, strategic alignment between IT and business is evident to enhance business performance for various industries and sectors. Hence, aligning IT and business has been a major concern and challenge to top management. Consequently, this scenario has called for a need to assess the alignment between IT and business to gauge the effect of the alignment. This research intends to assess the business-IT strategic alignment of non-public tertiary education institution in Malaysia, particularly Technical Vocational Education and Training (TVET) providers. Strategic alignment is being assessed by measuring maturity of six criteria; Communications, Competency / Value Measurement, Governance, Partnership, Scope and Architecture, and Skills; as in Strategic Alignment Maturity Model (SAMM) developed by Luftman (2000). Findings and results of the study presented in this paper showed these organisations to be later stage of Level 2 maturity. This supported Luftman and Kempaiah (2007)'s report that suggested education industry scores poorer strategic alignment compared to other industries. However, the higher score than what has been reported by Luftman and Kempaiah showed that these organisations being private organisations have taken efforts to improve strategic alignment. Recommendation of improvement actions to enhance alignment of each criteria are given by researcher. Results and suggestions presented in this paper may provide better understanding of alignment as well as to be a reference for other institutions in developing their strategic alignment path.
format Thesis
author Mohd Nor, Mas Hana
author_facet Mohd Nor, Mas Hana
author_sort Mohd Nor, Mas Hana
title Strategic alignment maturity of business and information technology at technical vocational education and training (TVET) organisations in Malaysia / Mas Hana Mohd Nor
title_short Strategic alignment maturity of business and information technology at technical vocational education and training (TVET) organisations in Malaysia / Mas Hana Mohd Nor
title_full Strategic alignment maturity of business and information technology at technical vocational education and training (TVET) organisations in Malaysia / Mas Hana Mohd Nor
title_fullStr Strategic alignment maturity of business and information technology at technical vocational education and training (TVET) organisations in Malaysia / Mas Hana Mohd Nor
title_full_unstemmed Strategic alignment maturity of business and information technology at technical vocational education and training (TVET) organisations in Malaysia / Mas Hana Mohd Nor
title_sort strategic alignment maturity of business and information technology at technical vocational education and training (tvet) organisations in malaysia / mas hana mohd nor
publishDate 2016
url https://ir.uitm.edu.my/id/eprint/63821/1/63821.pdf
https://ir.uitm.edu.my/id/eprint/63821/
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score 13.211869