Staff View: Organizational loyalty: a study in relation to ethical accountability and public trust in local government / Nor Zaini Zainal Abidin, Mohd Kasri Saidon and Azni Syafena Andin Salamat

Organizational loyalty: a study in relation to ethical accountability and public trust in local government / Nor Zaini Zainal Abidin, Mohd Kasri Saidon and Azni Syafena Andin Salamat

Organizational loyalty in public services not been discussed frequently since the position of public officers are determined by pensionable employment and public service regulation. Loyal bureaucrats is seldom been questioned and least studies were done to acknowledge the issue. Organizational loyal...

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Main Authors:	Zainal Abidin, Nor Zaini, Saidon, Mohd Kasri, Andin Salamat, Azni Syafena
Format:	Article
Language:	English
Published:	Universiti Teknologi MARA 2022
Subjects:	JF Political institutions and public administration
Online Access:	https://ir.uitm.edu.my/id/eprint/63201/1/63201.pdf https://ir.uitm.edu.my/id/eprint/63201/ http://jas.uitm.edu.my/
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id	my.uitm.ir.63201
record_format	eprints
spelling	my.uitm.ir.632012022-06-30T02:18:35Z https://ir.uitm.edu.my/id/eprint/63201/ Organizational loyalty: a study in relation to ethical accountability and public trust in local government / Nor Zaini Zainal Abidin, Mohd Kasri Saidon and Azni Syafena Andin Salamat Zainal Abidin, Nor Zaini Saidon, Mohd Kasri Andin Salamat, Azni Syafena JF Political institutions and public administration Organizational loyalty in public services not been discussed frequently since the position of public officers are determined by pensionable employment and public service regulation. Loyal bureaucrats is seldom been questioned and least studies were done to acknowledge the issue. Organizational loyalty as one of ethical value embedded within the sphere of ethical practices. In line with this, the performance of local government in service delivery frequently raised public concern in which some of the services have not been effectively performed. In this sense, one of the key factors in sustaining and maintaining local government performance for any organization is by establishing loyalty. Based on this scope, the organizational loyalty is believednto have connection with public trust. Beside that, organizational loyalyu also can be considered as public service commitment in delivering services. This research focuses on the impact of civil servants inner or inside value of organizational loyalty in relation to service delivery in local government. Several local authorities in Peninsular Malaysia was chosen and a set of questionnaire was distributed to 608 of some selected respondents. Our findings shows that loyalty has significantly mediated accountability and public trust in local government as service provider. Universiti Teknologi MARA 2022-06 Article PeerReviewed text en https://ir.uitm.edu.my/id/eprint/63201/1/63201.pdf Organizational loyalty: a study in relation to ethical accountability and public trust in local government / Nor Zaini Zainal Abidin, Mohd Kasri Saidon and Azni Syafena Andin Salamat. (2022) Journal of Administrative Science, 19 (1): 14. pp. 85-98. ISSN (eISSN) : 2600-9374 http://jas.uitm.edu.my/
institution	Universiti Teknologi Mara
building	Tun Abdul Razak Library
collection	Institutional Repository
continent	Asia
country	Malaysia
content_provider	Universiti Teknologi Mara
content_source	UiTM Institutional Repository
url_provider	http://ir.uitm.edu.my/
language	English
topic	JF Political institutions and public administration
spellingShingle	JF Political institutions and public administration Zainal Abidin, Nor Zaini Saidon, Mohd Kasri Andin Salamat, Azni Syafena Organizational loyalty: a study in relation to ethical accountability and public trust in local government / Nor Zaini Zainal Abidin, Mohd Kasri Saidon and Azni Syafena Andin Salamat
description	Organizational loyalty in public services not been discussed frequently since the position of public officers are determined by pensionable employment and public service regulation. Loyal bureaucrats is seldom been questioned and least studies were done to acknowledge the issue. Organizational loyalty as one of ethical value embedded within the sphere of ethical practices. In line with this, the performance of local government in service delivery frequently raised public concern in which some of the services have not been effectively performed. In this sense, one of the key factors in sustaining and maintaining local government performance for any organization is by establishing loyalty. Based on this scope, the organizational loyalty is believednto have connection with public trust. Beside that, organizational loyalyu also can be considered as public service commitment in delivering services. This research focuses on the impact of civil servants inner or inside value of organizational loyalty in relation to service delivery in local government. Several local authorities in Peninsular Malaysia was chosen and a set of questionnaire was distributed to 608 of some selected respondents. Our findings shows that loyalty has significantly mediated accountability and public trust in local government as service provider.
format	Article
author	Zainal Abidin, Nor Zaini Saidon, Mohd Kasri Andin Salamat, Azni Syafena
author_facet	Zainal Abidin, Nor Zaini Saidon, Mohd Kasri Andin Salamat, Azni Syafena
author_sort	Zainal Abidin, Nor Zaini
title	Organizational loyalty: a study in relation to ethical accountability and public trust in local government / Nor Zaini Zainal Abidin, Mohd Kasri Saidon and Azni Syafena Andin Salamat
title_short	Organizational loyalty: a study in relation to ethical accountability and public trust in local government / Nor Zaini Zainal Abidin, Mohd Kasri Saidon and Azni Syafena Andin Salamat
title_full	Organizational loyalty: a study in relation to ethical accountability and public trust in local government / Nor Zaini Zainal Abidin, Mohd Kasri Saidon and Azni Syafena Andin Salamat
title_fullStr	Organizational loyalty: a study in relation to ethical accountability and public trust in local government / Nor Zaini Zainal Abidin, Mohd Kasri Saidon and Azni Syafena Andin Salamat
title_full_unstemmed	Organizational loyalty: a study in relation to ethical accountability and public trust in local government / Nor Zaini Zainal Abidin, Mohd Kasri Saidon and Azni Syafena Andin Salamat
title_sort	organizational loyalty: a study in relation to ethical accountability and public trust in local government / nor zaini zainal abidin, mohd kasri saidon and azni syafena andin salamat
publisher	Universiti Teknologi MARA
publishDate	2022
url	https://ir.uitm.edu.my/id/eprint/63201/1/63201.pdf https://ir.uitm.edu.my/id/eprint/63201/ http://jas.uitm.edu.my/
_version_	1738514013880320000
score	13.211869

Organizational loyalty: a study in relation to ethical accountability and public trust in local government / Nor Zaini Zainal Abidin, Mohd Kasri Saidon and Azni Syafena Andin Salamat

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