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The relationship between technostress and job satisfaction among non-executive staff at Jabatan Kerja Raya (JKR) Sarawak, Samarahan Division / Tengku Nur Hidayah Tengku Ali

The study investigated the relationship between technostress and job satisfaction among non-executive staff at Jabatan Kerja Raya (JKR), Samarahan Division. There are three objectives for this study; to investigate the relationship between techno-overload and job satisfaction among non-executive sta...

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Main Author: Tengku Ali, Tengku Nur Hidayah
Format: Student Project
Language:English
Subjects:
HA Statistics
Theory and method of social science statistics
Surveys. Sampling. Statistical survey methodology
HF Commerce
Job stress. Stress management
Online Access:https://ir.uitm.edu.my/id/eprint/62480/1/62480.pdf
https://ir.uitm.edu.my/id/eprint/62480/
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spelling my.uitm.ir.624802022-06-27T15:55:52Z https://ir.uitm.edu.my/id/eprint/62480/ The relationship between technostress and job satisfaction among non-executive staff at Jabatan Kerja Raya (JKR) Sarawak, Samarahan Division / Tengku Nur Hidayah Tengku Ali Tengku Ali, Tengku Nur Hidayah HA Statistics Theory and method of social science statistics Surveys. Sampling. Statistical survey methodology HF Commerce Job stress. Stress management The study investigated the relationship between technostress and job satisfaction among non-executive staff at Jabatan Kerja Raya (JKR), Samarahan Division. There are three objectives for this study; to investigate the relationship between techno-overload and job satisfaction among non-executive staff at Jabatan Kerja Raya (JKR), to determine the relationship between technouncertainty and job satisfaction among non-executive staff at Jabatan Kerja Raya (JKR) and to identify the relationship between techno-complexity and job satisfaction among non-executive staff at Jabatan Kerja Raya (JKR). The literature review was done by using the conceptual framework as adapted for analysis. Then, the data were collected through the questionnaire. A correlational survey research design was adapted using quantitative methods. Therefore, convenience sampling technique was used to select the respondents and the questionnaires have been distributed to 86 respondents at Jabatan Kerja Raya (JKR), Samarahan Division. Findings revealed that there were weak relationship between technostress and job satisfaction among non-executive staff at Jabatan Kerja Raya (JKR), Samarahan Division. Techno-overload and job satisfaction were r= -0.009, techno-uncertainty and job satisfaction were r=0.239, and techno-complexity and job satisfaction were r=-0.169. Thus, it can be concluded that technostress creators which are techno-overload, techno-uncertainty and technocomplexity have a little influence toward job satisfaction. The study recommends that the organization should take the first step in preventing technostress among their employees by limiting the use of technology when delegating the task. This may help them to gain their job satisfaction way much better when they do not suffer. Student Project NonPeerReviewed text en https://ir.uitm.edu.my/id/eprint/62480/1/62480.pdf The relationship between technostress and job satisfaction among non-executive staff at Jabatan Kerja Raya (JKR) Sarawak, Samarahan Division / Tengku Nur Hidayah Tengku Ali. [Student Project] (Unpublished)
institution Universiti Teknologi Mara
building Tun Abdul Razak Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Teknologi Mara
content_source UiTM Institutional Repository
url_provider http://ir.uitm.edu.my/
language English
topic HA Statistics
Theory and method of social science statistics
Surveys. Sampling. Statistical survey methodology
HF Commerce
Job stress. Stress management
spellingShingle HA Statistics
Theory and method of social science statistics
Surveys. Sampling. Statistical survey methodology
HF Commerce
Job stress. Stress management
Tengku Ali, Tengku Nur Hidayah
The relationship between technostress and job satisfaction among non-executive staff at Jabatan Kerja Raya (JKR) Sarawak, Samarahan Division / Tengku Nur Hidayah Tengku Ali
description The study investigated the relationship between technostress and job satisfaction among non-executive staff at Jabatan Kerja Raya (JKR), Samarahan Division. There are three objectives for this study; to investigate the relationship between techno-overload and job satisfaction among non-executive staff at Jabatan Kerja Raya (JKR), to determine the relationship between technouncertainty and job satisfaction among non-executive staff at Jabatan Kerja Raya (JKR) and to identify the relationship between techno-complexity and job satisfaction among non-executive staff at Jabatan Kerja Raya (JKR). The literature review was done by using the conceptual framework as adapted for analysis. Then, the data were collected through the questionnaire. A correlational survey research design was adapted using quantitative methods. Therefore, convenience sampling technique was used to select the respondents and the questionnaires have been distributed to 86 respondents at Jabatan Kerja Raya (JKR), Samarahan Division. Findings revealed that there were weak relationship between technostress and job satisfaction among non-executive staff at Jabatan Kerja Raya (JKR), Samarahan Division. Techno-overload and job satisfaction were r= -0.009, techno-uncertainty and job satisfaction were r=0.239, and techno-complexity and job satisfaction were r=-0.169. Thus, it can be concluded that technostress creators which are techno-overload, techno-uncertainty and technocomplexity have a little influence toward job satisfaction. The study recommends that the organization should take the first step in preventing technostress among their employees by limiting the use of technology when delegating the task. This may help them to gain their job satisfaction way much better when they do not suffer.
format Student Project
author Tengku Ali, Tengku Nur Hidayah
author_facet Tengku Ali, Tengku Nur Hidayah
author_sort Tengku Ali, Tengku Nur Hidayah
title The relationship between technostress and job satisfaction among non-executive staff at Jabatan Kerja Raya (JKR) Sarawak, Samarahan Division / Tengku Nur Hidayah Tengku Ali
title_short The relationship between technostress and job satisfaction among non-executive staff at Jabatan Kerja Raya (JKR) Sarawak, Samarahan Division / Tengku Nur Hidayah Tengku Ali
title_full The relationship between technostress and job satisfaction among non-executive staff at Jabatan Kerja Raya (JKR) Sarawak, Samarahan Division / Tengku Nur Hidayah Tengku Ali
title_fullStr The relationship between technostress and job satisfaction among non-executive staff at Jabatan Kerja Raya (JKR) Sarawak, Samarahan Division / Tengku Nur Hidayah Tengku Ali
title_full_unstemmed The relationship between technostress and job satisfaction among non-executive staff at Jabatan Kerja Raya (JKR) Sarawak, Samarahan Division / Tengku Nur Hidayah Tengku Ali
title_sort relationship between technostress and job satisfaction among non-executive staff at jabatan kerja raya (jkr) sarawak, samarahan division / tengku nur hidayah tengku ali
url https://ir.uitm.edu.my/id/eprint/62480/1/62480.pdf
https://ir.uitm.edu.my/id/eprint/62480/
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score 13.211869

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