Adoption and implementation of balanced scorecard in Malaysia / Tze San Ong ...[et al.]
This paper reports the results of an empirical study on the adoption and implementation of Balanced Scorecard in Malaysia. More specifically, it investigates the sequential dependency among the four balances Scorecard (BSC) perspectives, namely learning and growth, internal business process, custome...
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Main Authors: | Tze, San Ong, Boon, Heng Teh, Chee, Kwong Lau, Sharon Lee, Shyan Wong |
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Format: | Article |
Language: | English |
Published: |
2010
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Subjects: | |
Online Access: | https://ir.uitm.edu.my/id/eprint/62397/1/62397.pdf https://ir.uitm.edu.my/id/eprint/62397/ https://apmaj.uitm.edu.my/ |
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