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The relationship between service quality and employee satisfaction at Menara Felda / Nur Suhaizad Mat Jusoff

Service quality and employee satisfaction are very important concept that company must understand in order to remain competitive in business and hence grow. It is very important to improve the service that company provide to the employee. This study attempts to study the relationship between service...

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Main Author: Mat Jusoff, Nur Suhaizad
Format: Student Project
Language:English
Published: 2017
Subjects:
H Social Sciences (General)
HF Commerce
Personnel management. Employment management
Job satisfaction
Employee motivation
Research
Statistical methods
Online Access:https://ir.uitm.edu.my/id/eprint/62298/1/62298.pdf
https://ir.uitm.edu.my/id/eprint/62298/
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id my.uitm.ir.62298
record_format eprints
spelling my.uitm.ir.622982022-06-23T08:03:33Z https://ir.uitm.edu.my/id/eprint/62298/ The relationship between service quality and employee satisfaction at Menara Felda / Nur Suhaizad Mat Jusoff Mat Jusoff, Nur Suhaizad H Social Sciences (General) HF Commerce Personnel management. Employment management Job satisfaction Employee motivation Research Statistical methods Service quality and employee satisfaction are very important concept that company must understand in order to remain competitive in business and hence grow. It is very important to improve the service that company provide to the employee. This study attempts to study the relationship between service quality and employee satisfaction. The questionnaires designated and delivered to a sample of 100 respondents in Menara Felda. The findings of this study reveal that service quality is a vital factor that determines the level of employee satisfaction. Specially, the result of this study reveals that the better the service quality provided, the higher the level of employee satisfaction. 2017-07 Student Project NonPeerReviewed text en https://ir.uitm.edu.my/id/eprint/62298/1/62298.pdf The relationship between service quality and employee satisfaction at Menara Felda / Nur Suhaizad Mat Jusoff. (2017) [Student Project] (Unpublished)
institution Universiti Teknologi Mara
building Tun Abdul Razak Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Teknologi Mara
content_source UiTM Institutional Repository
url_provider http://ir.uitm.edu.my/
language English
topic H Social Sciences (General)
HF Commerce
Personnel management. Employment management
Job satisfaction
Employee motivation
Research
Statistical methods
spellingShingle H Social Sciences (General)
HF Commerce
Personnel management. Employment management
Job satisfaction
Employee motivation
Research
Statistical methods
Mat Jusoff, Nur Suhaizad
The relationship between service quality and employee satisfaction at Menara Felda / Nur Suhaizad Mat Jusoff
description Service quality and employee satisfaction are very important concept that company must understand in order to remain competitive in business and hence grow. It is very important to improve the service that company provide to the employee. This study attempts to study the relationship between service quality and employee satisfaction. The questionnaires designated and delivered to a sample of 100 respondents in Menara Felda. The findings of this study reveal that service quality is a vital factor that determines the level of employee satisfaction. Specially, the result of this study reveals that the better the service quality provided, the higher the level of employee satisfaction.
format Student Project
author Mat Jusoff, Nur Suhaizad
author_facet Mat Jusoff, Nur Suhaizad
author_sort Mat Jusoff, Nur Suhaizad
title The relationship between service quality and employee satisfaction at Menara Felda / Nur Suhaizad Mat Jusoff
title_short The relationship between service quality and employee satisfaction at Menara Felda / Nur Suhaizad Mat Jusoff
title_full The relationship between service quality and employee satisfaction at Menara Felda / Nur Suhaizad Mat Jusoff
title_fullStr The relationship between service quality and employee satisfaction at Menara Felda / Nur Suhaizad Mat Jusoff
title_full_unstemmed The relationship between service quality and employee satisfaction at Menara Felda / Nur Suhaizad Mat Jusoff
title_sort relationship between service quality and employee satisfaction at menara felda / nur suhaizad mat jusoff
publishDate 2017
url https://ir.uitm.edu.my/id/eprint/62298/1/62298.pdf
https://ir.uitm.edu.my/id/eprint/62298/
_version_ 1736837387783241728
score 13.211869

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