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Infostructure maturity model for disaster management in Malaysia / Aliza Abdul Latif

Disaster management is a topic that continues to grow in significance as countries and organizations seek to minimise the impacts caused by it. Despite evidence of organizations improving performance by following existing guidelines and procedures, there is little theory that explains how informa...

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Main Author: Abdul Latif, Aliza
Format: Thesis
Language:English
Published: 2020
Subjects:
Crisis management. Emergency management. Inflation
Algorithms
Online Access:https://ir.uitm.edu.my/id/eprint/60914/1/60914.pdf
https://ir.uitm.edu.my/id/eprint/60914/
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spelling my.uitm.ir.609142022-06-02T08:52:55Z https://ir.uitm.edu.my/id/eprint/60914/ Infostructure maturity model for disaster management in Malaysia / Aliza Abdul Latif Abdul Latif, Aliza Crisis management. Emergency management. Inflation Algorithms Disaster management is a topic that continues to grow in significance as countries and organizations seek to minimise the impacts caused by it. Despite evidence of organizations improving performance by following existing guidelines and procedures, there is little theory that explains how information is assessed in disaster. The study starts by reviewing the important resources during disasters that are information, structure and technology. A tailored infostructure term was defined for these resources and suitable indicators for infostructure were identified. With the introduction of infostructure tailored exclusively for disaster management, there is a need for organizations involved to assess the improvement of the infostructure usage. A measurement tool is built in the form of maturity model to provide evaluation and monitor the capability of the infostructure. The maturity model for the infostructure is validated by applying the model through a simulation exercise of disaster activities of an electricity company. This is mixed-method research, adopting sequential explanatory design where the quantitative phases were conducted by obtaining agencies’ opinion and experience using survey questionnaire. Next, qualitative phases were done by interviewing select agencies to identify infostructure implementation during disasters. An electricity company in Malaysia that deals with disasters was selected as a case company to explore the usage of infostructure. The conceptual model of this research was built from the concepts of maturity model and quantitative results. Content analysis was adopted to analyse transcriptions on interview data, and results were integrated into the final maturity model. Key findings from this research produced a five-level maturity model named as infostructure maturity model (IMM) which include detailed description of each level. The IMM shows how the infostructure usage influences organization’s maturity level. This suggest that an organization may identify the progression paths or improvement of the disaster processes of relevant organizations. This research is therefore beneficial to all players in the disaster management field as they grapple with trying to improve processes related to infostructure. The research believes that the IMM is applicable and suits the existing disaster management practices and it enables a company to assess maturity of its infostructure usage. This research also contributes to the disaster management field by offering a better and improved practices that can help to lessen damages to the company, public and nation. 2020-10 Thesis NonPeerReviewed text en https://ir.uitm.edu.my/id/eprint/60914/1/60914.pdf Infostructure maturity model for disaster management in Malaysia / Aliza Abdul Latif. (2020) PhD thesis, thesis, Universiti Teknologi MARA.
institution Universiti Teknologi Mara
building Tun Abdul Razak Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Teknologi Mara
content_source UiTM Institutional Repository
url_provider http://ir.uitm.edu.my/
language English
topic Crisis management. Emergency management. Inflation
Algorithms
spellingShingle Crisis management. Emergency management. Inflation
Algorithms
Abdul Latif, Aliza
Infostructure maturity model for disaster management in Malaysia / Aliza Abdul Latif
description Disaster management is a topic that continues to grow in significance as countries and organizations seek to minimise the impacts caused by it. Despite evidence of organizations improving performance by following existing guidelines and procedures, there is little theory that explains how information is assessed in disaster. The study starts by reviewing the important resources during disasters that are information, structure and technology. A tailored infostructure term was defined for these resources and suitable indicators for infostructure were identified. With the introduction of infostructure tailored exclusively for disaster management, there is a need for organizations involved to assess the improvement of the infostructure usage. A measurement tool is built in the form of maturity model to provide evaluation and monitor the capability of the infostructure. The maturity model for the infostructure is validated by applying the model through a simulation exercise of disaster activities of an electricity company. This is mixed-method research, adopting sequential explanatory design where the quantitative phases were conducted by obtaining agencies’ opinion and experience using survey questionnaire. Next, qualitative phases were done by interviewing select agencies to identify infostructure implementation during disasters. An electricity company in Malaysia that deals with disasters was selected as a case company to explore the usage of infostructure. The conceptual model of this research was built from the concepts of maturity model and quantitative results. Content analysis was adopted to analyse transcriptions on interview data, and results were integrated into the final maturity model. Key findings from this research produced a five-level maturity model named as infostructure maturity model (IMM) which include detailed description of each level. The IMM shows how the infostructure usage influences organization’s maturity level. This suggest that an organization may identify the progression paths or improvement of the disaster processes of relevant organizations. This research is therefore beneficial to all players in the disaster management field as they grapple with trying to improve processes related to infostructure. The research believes that the IMM is applicable and suits the existing disaster management practices and it enables a company to assess maturity of its infostructure usage. This research also contributes to the disaster management field by offering a better and improved practices that can help to lessen damages to the company, public and nation.
format Thesis
author Abdul Latif, Aliza
author_facet Abdul Latif, Aliza
author_sort Abdul Latif, Aliza
title Infostructure maturity model for disaster management in Malaysia / Aliza Abdul Latif
title_short Infostructure maturity model for disaster management in Malaysia / Aliza Abdul Latif
title_full Infostructure maturity model for disaster management in Malaysia / Aliza Abdul Latif
title_fullStr Infostructure maturity model for disaster management in Malaysia / Aliza Abdul Latif
title_full_unstemmed Infostructure maturity model for disaster management in Malaysia / Aliza Abdul Latif
title_sort infostructure maturity model for disaster management in malaysia / aliza abdul latif
publishDate 2020
url https://ir.uitm.edu.my/id/eprint/60914/1/60914.pdf
https://ir.uitm.edu.my/id/eprint/60914/
_version_ 1735389666415214592
score 13.211869

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