Factors affecting consumer purchase and usage behaviour of social commerce: a case of perishable pastry products / Faradewi Bee A. Rahman

Social media development has generated a new model of electronic commerce, called social commerce. The social commerce model combines commercial and social media activities by integrating social technologies into e-commerce. Previously through e-commerce, small and medium entrepreneurs products s...

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Main Author: A. Rahman, Faradewi Bee
Format: Thesis
Language:English
Published: 2021
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/60742/1/60742.pdf
https://ir.uitm.edu.my/id/eprint/60742/
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spelling my.uitm.ir.607422023-07-16T03:10:12Z https://ir.uitm.edu.my/id/eprint/60742/ Factors affecting consumer purchase and usage behaviour of social commerce: a case of perishable pastry products / Faradewi Bee A. Rahman A. Rahman, Faradewi Bee Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling Desserts, pies, and puddings. Pastry Social media development has generated a new model of electronic commerce, called social commerce. The social commerce model combines commercial and social media activities by integrating social technologies into e-commerce. Previously through e-commerce, small and medium entrepreneurs products such as groceries and pastries have lower acceptance value among online consumers as they are easily perishable. Since then, social commerce has allowed small and medium entrepreneurs, especially those selling perishable products, to target and engage the broader online consumer markets. However, little empirical research exists on consumers' social commerce acceptance and usage, especially on perishable foods such as pastry products. Thus, this study investigates the inter-relationship between social commerce acceptance and usage determinants, trust, purchase behaviour, and pastry products consumers. In addition, this study also assesses whether age generation moderates the relationship between social commerce acceptance and usage determinants and pastry products consumers' purchase behaviour. Data was collected from 409 pastry consumers through an online survey. Data were analysed using SPSS version 24 and SmartPLS version 3.1.1 software. The study findings primarily indicate that pastry consumers perceived social commerce as engaging, enjoyable, and simple to use and saves time. In addition, the results show that peer control has the most significant impact on social commerce usage among the younger generations. The study findings contribute to the technology acceptance theory by understanding the determinants of technology adoption among social commerce consumers. Such perspectives contribute to the body of knowledge, theoretical, and methodological aspects. 2021-11 Thesis NonPeerReviewed text en https://ir.uitm.edu.my/id/eprint/60742/1/60742.pdf Factors affecting consumer purchase and usage behaviour of social commerce: a case of perishable pastry products / Faradewi Bee A. Rahman. (2021) PhD thesis, thesis, Universiti Teknologi MARA. <http://terminalib.uitm.edu.my/60742.pdf>
institution Universiti Teknologi Mara
building Tun Abdul Razak Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Teknologi Mara
content_source UiTM Institutional Repository
url_provider http://ir.uitm.edu.my/
language English
topic Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling
Desserts, pies, and puddings. Pastry
spellingShingle Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling
Desserts, pies, and puddings. Pastry
A. Rahman, Faradewi Bee
Factors affecting consumer purchase and usage behaviour of social commerce: a case of perishable pastry products / Faradewi Bee A. Rahman
description Social media development has generated a new model of electronic commerce, called social commerce. The social commerce model combines commercial and social media activities by integrating social technologies into e-commerce. Previously through e-commerce, small and medium entrepreneurs products such as groceries and pastries have lower acceptance value among online consumers as they are easily perishable. Since then, social commerce has allowed small and medium entrepreneurs, especially those selling perishable products, to target and engage the broader online consumer markets. However, little empirical research exists on consumers' social commerce acceptance and usage, especially on perishable foods such as pastry products. Thus, this study investigates the inter-relationship between social commerce acceptance and usage determinants, trust, purchase behaviour, and pastry products consumers. In addition, this study also assesses whether age generation moderates the relationship between social commerce acceptance and usage determinants and pastry products consumers' purchase behaviour. Data was collected from 409 pastry consumers through an online survey. Data were analysed using SPSS version 24 and SmartPLS version 3.1.1 software. The study findings primarily indicate that pastry consumers perceived social commerce as engaging, enjoyable, and simple to use and saves time. In addition, the results show that peer control has the most significant impact on social commerce usage among the younger generations. The study findings contribute to the technology acceptance theory by understanding the determinants of technology adoption among social commerce consumers. Such perspectives contribute to the body of knowledge, theoretical, and methodological aspects.
format Thesis
author A. Rahman, Faradewi Bee
author_facet A. Rahman, Faradewi Bee
author_sort A. Rahman, Faradewi Bee
title Factors affecting consumer purchase and usage behaviour of social commerce: a case of perishable pastry products / Faradewi Bee A. Rahman
title_short Factors affecting consumer purchase and usage behaviour of social commerce: a case of perishable pastry products / Faradewi Bee A. Rahman
title_full Factors affecting consumer purchase and usage behaviour of social commerce: a case of perishable pastry products / Faradewi Bee A. Rahman
title_fullStr Factors affecting consumer purchase and usage behaviour of social commerce: a case of perishable pastry products / Faradewi Bee A. Rahman
title_full_unstemmed Factors affecting consumer purchase and usage behaviour of social commerce: a case of perishable pastry products / Faradewi Bee A. Rahman
title_sort factors affecting consumer purchase and usage behaviour of social commerce: a case of perishable pastry products / faradewi bee a. rahman
publishDate 2021
url https://ir.uitm.edu.my/id/eprint/60742/1/60742.pdf
https://ir.uitm.edu.my/id/eprint/60742/
_version_ 1772815503165751296
score 13.223943