Investigation of service quality towards customer satisfaction at Melaka River Cruise / Mohamad Hafizudin Majid, Nurul Jannah Cheremi and Nurul Shahira Razali

Melaka is one of the heritage cities that recognized by UNESCO and received millions of tourist all over the world to feel the enjoyment of the attraction and historical trails in this state. Melaka River Cruise is one the attraction in Melaka and number one icon that must experience in this heritag...

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Bibliographic Details
Main Authors: Majid, Mohamad Hafizudin, Cheremi, Nurul Jannah, Razali, Nurul Shahira
Format: Student Project
Language:English
Published: 2014
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/60274/1/60274.pdf
https://ir.uitm.edu.my/id/eprint/60274/
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