The relationship between service quality and customer satisfaction towards counter service in service Sarawak Centre at Urban Transformation Centre (UTC), Kuching Sarawak./ Ruthchilly Jawai Langgie
The purpose of this study was to identify which service quality dimension has the highest level of contribution towards customer satisfaction and to determine the relationship between service quality and customer satisfaction. While for the questionnaire of the study has be constructed with 25 quest...
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| Format: | Student Project |
| Language: | English |
| Published: |
2018
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| Online Access: | https://ir.uitm.edu.my/id/eprint/60188/1/60188.pdf https://ir.uitm.edu.my/id/eprint/60188/ |
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