Quality: a contributing factor to become competitive and innovative / Mohd Zahid Laton
People or even organisations emphasize on the quality which is the important thing requested by customers. seek. Customers are seeking seek quality in order to full-fill and satisfy their needs and wants which are non-limited in nature. This paper will discusses the concept of quality which is the a...
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Format: | Conference or Workshop Item |
Language: | English |
Published: |
2009
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Online Access: | https://ir.uitm.edu.my/id/eprint/59527/1/59527.PDF https://ir.uitm.edu.my/id/eprint/59527/ |
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