Cover Image

Electronic banking in Malaysia: a note on evolution of services and consumer reactions / Nor Hissam Sulaiman

Developments in informatton technology and telecommunications have set in motion an electronic revolution in the Malaysian banking sector. This in tum has resulted in new delivery channels for banking products and services such as the automated teller machines (ATM's), telebanking, PC-banking,...

Full description

Saved in:
Bibliographic Details
Main Author: Sulaiman, Nor Hissam
Format: Thesis
Language:English
Published: 2001
Subjects:
Consumer satisfaction
Banking
Communication of technical information
Technological change
Online Access:https://ir.uitm.edu.my/id/eprint/58592/1/58592.PDF
https://ir.uitm.edu.my/id/eprint/58592/
Tags: Add Tag
No Tags, Be the first to tag this record!
id my.uitm.ir.58592
record_format eprints
spelling my.uitm.ir.585922022-04-21T07:34:05Z https://ir.uitm.edu.my/id/eprint/58592/ Electronic banking in Malaysia: a note on evolution of services and consumer reactions / Nor Hissam Sulaiman Sulaiman, Nor Hissam Consumer satisfaction Banking Communication of technical information Technological change Developments in informatton technology and telecommunications have set in motion an electronic revolution in the Malaysian banking sector. This in tum has resulted in new delivery channels for banking products and services such as the automated teller machines (ATM's), telebanking, PC-banking, and the latest technology, Internet Banking. In this context, the purpose of this study is to examine the evolution of Electronic Banking in Malaysia, analyze the various electronic delivery channels utilized by local banks and to assess the consumers' reactions to these delivery channels. 2001-05 Thesis NonPeerReviewed text en https://ir.uitm.edu.my/id/eprint/58592/1/58592.PDF (2001) Electronic banking in Malaysia: a note on evolution of services and consumer reactions / Nor Hissam Sulaiman. Masters thesis, thesis, Universiti Teknologi MARA (Kampus Puncak Perdana).
institution Universiti Teknologi Mara
building Tun Abdul Razak Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Teknologi Mara
content_source UiTM Institutional Repository
url_provider http://ir.uitm.edu.my/
language English
topic Consumer satisfaction
Banking
Communication of technical information
Technological change
spellingShingle Consumer satisfaction
Banking
Communication of technical information
Technological change
Sulaiman, Nor Hissam
Electronic banking in Malaysia: a note on evolution of services and consumer reactions / Nor Hissam Sulaiman
description Developments in informatton technology and telecommunications have set in motion an electronic revolution in the Malaysian banking sector. This in tum has resulted in new delivery channels for banking products and services such as the automated teller machines (ATM's), telebanking, PC-banking, and the latest technology, Internet Banking. In this context, the purpose of this study is to examine the evolution of Electronic Banking in Malaysia, analyze the various electronic delivery channels utilized by local banks and to assess the consumers' reactions to these delivery channels.
format Thesis
author Sulaiman, Nor Hissam
author_facet Sulaiman, Nor Hissam
author_sort Sulaiman, Nor Hissam
title Electronic banking in Malaysia: a note on evolution of services and consumer reactions / Nor Hissam Sulaiman
title_short Electronic banking in Malaysia: a note on evolution of services and consumer reactions / Nor Hissam Sulaiman
title_full Electronic banking in Malaysia: a note on evolution of services and consumer reactions / Nor Hissam Sulaiman
title_fullStr Electronic banking in Malaysia: a note on evolution of services and consumer reactions / Nor Hissam Sulaiman
title_full_unstemmed Electronic banking in Malaysia: a note on evolution of services and consumer reactions / Nor Hissam Sulaiman
title_sort electronic banking in malaysia: a note on evolution of services and consumer reactions / nor hissam sulaiman
publishDate 2001
url https://ir.uitm.edu.my/id/eprint/58592/1/58592.PDF
https://ir.uitm.edu.my/id/eprint/58592/
_version_ 1731229124143349760
score 13.211869

Similar Items