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High performance workforce: the influence of emotional intelligence and soft skills / Noorlaila Hj Yunus, Che Norlia Hassan, Noormala Amir Ishak

The primary cause of leadership failure in business organization today is poor interpersonal skills. Especially technicians promoted into leadership positions without much thought as to their readiness or suitability for leading people. These managers fail due to underdeveloped soft skills and lack...

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Main Authors: Hj Yunus, Noorlaila, Hassan, Che Norlia, Amir Ishak, Noormala
Format: Article
Language:English
Published: 2011
Online Access:https://ir.uitm.edu.my/id/eprint/5854/2/5854.pdf
https://ir.uitm.edu.my/id/eprint/5854/
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id my.uitm.ir.5854
record_format eprints
spelling my.uitm.ir.58542022-12-13T05:00:27Z https://ir.uitm.edu.my/id/eprint/5854/ High performance workforce: the influence of emotional intelligence and soft skills / Noorlaila Hj Yunus, Che Norlia Hassan, Noormala Amir Ishak Hj Yunus, Noorlaila Hassan, Che Norlia Amir Ishak, Noormala The primary cause of leadership failure in business organization today is poor interpersonal skills. Especially technicians promoted into leadership positions without much thought as to their readiness or suitability for leading people. These managers fail due to underdeveloped soft skills and lack of emotional intelligence. Emotional Intelligence is about knowing how to manage inter-intra personal relationships successfully. In order to get on in the work place you need to know your own strengths and weaknesses, your own true beliefs and then you need to know those of other people in order to get on with them and motivate them to produce the best work they possibly can. The ‘soft‘ leadership principles are the major factor in what makes a high-performance team or organization. A manager needs to know how to perceive their staff and they need to be able to trust you. 2011 Article NonPeerReviewed text en https://ir.uitm.edu.my/id/eprint/5854/2/5854.pdf High performance workforce: the influence of emotional intelligence and soft skills / Noorlaila Hj Yunus, Che Norlia Hassan, Noormala Amir Ishak. (2011)
institution Universiti Teknologi Mara
building Tun Abdul Razak Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Teknologi Mara
content_source UiTM Institutional Repository
url_provider http://ir.uitm.edu.my/
language English
description The primary cause of leadership failure in business organization today is poor interpersonal skills. Especially technicians promoted into leadership positions without much thought as to their readiness or suitability for leading people. These managers fail due to underdeveloped soft skills and lack of emotional intelligence. Emotional Intelligence is about knowing how to manage inter-intra personal relationships successfully. In order to get on in the work place you need to know your own strengths and weaknesses, your own true beliefs and then you need to know those of other people in order to get on with them and motivate them to produce the best work they possibly can. The ‘soft‘ leadership principles are the major factor in what makes a high-performance team or organization. A manager needs to know how to perceive their staff and they need to be able to trust you.
format Article
author Hj Yunus, Noorlaila
Hassan, Che Norlia
Amir Ishak, Noormala
spellingShingle Hj Yunus, Noorlaila
Hassan, Che Norlia
Amir Ishak, Noormala
High performance workforce: the influence of emotional intelligence and soft skills / Noorlaila Hj Yunus, Che Norlia Hassan, Noormala Amir Ishak
author_facet Hj Yunus, Noorlaila
Hassan, Che Norlia
Amir Ishak, Noormala
author_sort Hj Yunus, Noorlaila
title High performance workforce: the influence of emotional intelligence and soft skills / Noorlaila Hj Yunus, Che Norlia Hassan, Noormala Amir Ishak
title_short High performance workforce: the influence of emotional intelligence and soft skills / Noorlaila Hj Yunus, Che Norlia Hassan, Noormala Amir Ishak
title_full High performance workforce: the influence of emotional intelligence and soft skills / Noorlaila Hj Yunus, Che Norlia Hassan, Noormala Amir Ishak
title_fullStr High performance workforce: the influence of emotional intelligence and soft skills / Noorlaila Hj Yunus, Che Norlia Hassan, Noormala Amir Ishak
title_full_unstemmed High performance workforce: the influence of emotional intelligence and soft skills / Noorlaila Hj Yunus, Che Norlia Hassan, Noormala Amir Ishak
title_sort high performance workforce: the influence of emotional intelligence and soft skills / noorlaila hj yunus, che norlia hassan, noormala amir ishak
publishDate 2011
url https://ir.uitm.edu.my/id/eprint/5854/2/5854.pdf
https://ir.uitm.edu.my/id/eprint/5854/
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score 13.211869

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