The effectiveness of security management towards users’ safety at Rest and Services Area (RSA) Northbound Plus Expressways, Malaysia / Siti Nur Iman Nadiah Sukiman

Rest and Service Areas (RSA) had become an integral aspect of the Malaysian road trip experience. With an array of amenities, several RSA offer more than just a temporary stop for freshen up after a long drive. Two case studies of vast RSA Northbound PLUS Expressways are Tapah, Perak and Gurun, Keda...

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Main Author: Sukiman, Siti Nur Iman Nadiah
Format: Student Project
Language:English
Published: 2016
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/56291/1/56291.pdf
https://ir.uitm.edu.my/id/eprint/56291/
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spelling my.uitm.ir.562912022-03-02T03:22:17Z https://ir.uitm.edu.my/id/eprint/56291/ The effectiveness of security management towards users’ safety at Rest and Services Area (RSA) Northbound Plus Expressways, Malaysia / Siti Nur Iman Nadiah Sukiman Sukiman, Siti Nur Iman Nadiah Security systems Management literature Rest and Service Areas (RSA) had become an integral aspect of the Malaysian road trip experience. With an array of amenities, several RSA offer more than just a temporary stop for freshen up after a long drive. Two case studies of vast RSA Northbound PLUS Expressways are Tapah, Perak and Gurun, Kedah were selected. Thus, by that a security management of users’ safety must be overlook due to the RSA is an essential place that are visited by users in order to ensure the service provided is efficient. Therefore, the purpose of this study is to identify the effectiveness of security management towards users' safety at RSA Northbound PLUS Expressways. Next, this study shall discover the kind of threats that happen that contributed to the dangers of the users’ safety and provide the best possible solution for improvement. Then, the methodologies adopted were semi-qualitative for data supported, semi structured interview for data collection, some observations and semi-quantitative for questionnaires survey which are 100 respondents from both RSA. In this study also, a conceptual framework is developed by adapting several models from previous studies and crimes reported case. Afterward, the descriptive and average index analysis was used to analyze the data collected. Result of the questionnaires indicates the performance of effectiveness of security management, the kind of threats happened and the best solution recommended. Impact of the threats has the highest index with the negative relationship to the effectiveness of security management. In a nutshell, it is hoped that these findings will guide effort to some improvements to the users’ safety at RSA in Malaysia. 2016 Student Project NonPeerReviewed text en https://ir.uitm.edu.my/id/eprint/56291/1/56291.pdf ID56291 Sukiman, Siti Nur Iman Nadiah (2016) The effectiveness of security management towards users’ safety at Rest and Services Area (RSA) Northbound Plus Expressways, Malaysia / Siti Nur Iman Nadiah Sukiman. [Student Project] (Unpublished)
institution Universiti Teknologi Mara
building Tun Abdul Razak Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Teknologi Mara
content_source UiTM Institutional Repository
url_provider http://ir.uitm.edu.my/
language English
topic Security systems
Management literature
spellingShingle Security systems
Management literature
Sukiman, Siti Nur Iman Nadiah
The effectiveness of security management towards users’ safety at Rest and Services Area (RSA) Northbound Plus Expressways, Malaysia / Siti Nur Iman Nadiah Sukiman
description Rest and Service Areas (RSA) had become an integral aspect of the Malaysian road trip experience. With an array of amenities, several RSA offer more than just a temporary stop for freshen up after a long drive. Two case studies of vast RSA Northbound PLUS Expressways are Tapah, Perak and Gurun, Kedah were selected. Thus, by that a security management of users’ safety must be overlook due to the RSA is an essential place that are visited by users in order to ensure the service provided is efficient. Therefore, the purpose of this study is to identify the effectiveness of security management towards users' safety at RSA Northbound PLUS Expressways. Next, this study shall discover the kind of threats that happen that contributed to the dangers of the users’ safety and provide the best possible solution for improvement. Then, the methodologies adopted were semi-qualitative for data supported, semi structured interview for data collection, some observations and semi-quantitative for questionnaires survey which are 100 respondents from both RSA. In this study also, a conceptual framework is developed by adapting several models from previous studies and crimes reported case. Afterward, the descriptive and average index analysis was used to analyze the data collected. Result of the questionnaires indicates the performance of effectiveness of security management, the kind of threats happened and the best solution recommended. Impact of the threats has the highest index with the negative relationship to the effectiveness of security management. In a nutshell, it is hoped that these findings will guide effort to some improvements to the users’ safety at RSA in Malaysia.
format Student Project
author Sukiman, Siti Nur Iman Nadiah
author_facet Sukiman, Siti Nur Iman Nadiah
author_sort Sukiman, Siti Nur Iman Nadiah
title The effectiveness of security management towards users’ safety at Rest and Services Area (RSA) Northbound Plus Expressways, Malaysia / Siti Nur Iman Nadiah Sukiman
title_short The effectiveness of security management towards users’ safety at Rest and Services Area (RSA) Northbound Plus Expressways, Malaysia / Siti Nur Iman Nadiah Sukiman
title_full The effectiveness of security management towards users’ safety at Rest and Services Area (RSA) Northbound Plus Expressways, Malaysia / Siti Nur Iman Nadiah Sukiman
title_fullStr The effectiveness of security management towards users’ safety at Rest and Services Area (RSA) Northbound Plus Expressways, Malaysia / Siti Nur Iman Nadiah Sukiman
title_full_unstemmed The effectiveness of security management towards users’ safety at Rest and Services Area (RSA) Northbound Plus Expressways, Malaysia / Siti Nur Iman Nadiah Sukiman
title_sort effectiveness of security management towards users’ safety at rest and services area (rsa) northbound plus expressways, malaysia / siti nur iman nadiah sukiman
publishDate 2016
url https://ir.uitm.edu.my/id/eprint/56291/1/56291.pdf
https://ir.uitm.edu.my/id/eprint/56291/
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score 13.211869