The relationship between employee attitudes towards customer satisfaction at Pejabat Setiausaha Kerajaan Negeri Pahang / Khadijah Athirah Mohamad Shamshudin

This research has been conducted to identify The Relationship between Employee Attitudes towards Customer Satisfaction at Pejabat Setiausaha Kerajaan Negeri Pahang. There are three factors of Customer Satisfaction which are Employee Attitudes, Relationship Quality and Service Quality. These three fa...

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Bibliographic Details
Main Author: Mohamad Shamshudin, Khadijah Athirah
Format: Student Project
Language:English
Published: 2020
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/56164/1/56164.pdf
https://ir.uitm.edu.my/id/eprint/56164/
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