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The influence of attitude on e-services Majlis Perbandaran Sungai Petani, Kedah / Amni Syaza Zakaria and Siti Nur A'qilah Wazi

E-services have become the one of technology advancement that very vital in the entire world. It is because government already established this under Malaysian flagships of e-Government and need to be implemented in every sector in delivering their services. The study examines the influence of attit...

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Main Authors: Zakaria, Amni Syaza, Wazi, Siti Nur A'qilah
Format: Student Project
Language:English
Published: 2018
Subjects:
Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling
Consumer satisfaction
Computer security. Security measures. Data recovery. Disaster recovery
Online Access:https://ir.uitm.edu.my/id/eprint/55752/1/55752.pdf
https://ir.uitm.edu.my/id/eprint/55752/
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spelling my.uitm.ir.557522022-03-20T14:40:47Z https://ir.uitm.edu.my/id/eprint/55752/ The influence of attitude on e-services Majlis Perbandaran Sungai Petani, Kedah / Amni Syaza Zakaria and Siti Nur A'qilah Wazi Zakaria, Amni Syaza Wazi, Siti Nur A'qilah Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling Consumer satisfaction Computer security. Security measures. Data recovery. Disaster recovery E-services have become the one of technology advancement that very vital in the entire world. It is because government already established this under Malaysian flagships of e-Government and need to be implemented in every sector in delivering their services. The study examines the influence of attitude on eservices at Majlis Perbandaran Sungai Petani Kedah (MPSPK). A cross sectional survey among public in Merbok area was applied and used in this study. The numbers of questionnaire distributed were 74 completed questionnaires and all had been answered and returnable. The data obtained were analysed and these following findings were found out. The relationships of perceived usefulness, perceived ease of use and compatibility were further examined. All of these relationships were found to be significant. However, the extent of attitude among the public in Merbok area were still at the moderate level since the issues there are not all the user accept to use this e-services. The study also provides strong evidence that it is essential to raise the attitude to increase numbers of e-services usage. 2018-12 Student Project NonPeerReviewed text en https://ir.uitm.edu.my/id/eprint/55752/1/55752.pdf ID55752 Zakaria, Amni Syaza and Wazi, Siti Nur A'qilah (2018) The influence of attitude on e-services Majlis Perbandaran Sungai Petani, Kedah / Amni Syaza Zakaria and Siti Nur A'qilah Wazi. [Student Project] (Submitted)
institution Universiti Teknologi Mara
building Tun Abdul Razak Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Teknologi Mara
content_source UiTM Institutional Repository
url_provider http://ir.uitm.edu.my/
language English
topic Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling
Consumer satisfaction
Computer security. Security measures. Data recovery. Disaster recovery
spellingShingle Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling
Consumer satisfaction
Computer security. Security measures. Data recovery. Disaster recovery
Zakaria, Amni Syaza
Wazi, Siti Nur A'qilah
The influence of attitude on e-services Majlis Perbandaran Sungai Petani, Kedah / Amni Syaza Zakaria and Siti Nur A'qilah Wazi
description E-services have become the one of technology advancement that very vital in the entire world. It is because government already established this under Malaysian flagships of e-Government and need to be implemented in every sector in delivering their services. The study examines the influence of attitude on eservices at Majlis Perbandaran Sungai Petani Kedah (MPSPK). A cross sectional survey among public in Merbok area was applied and used in this study. The numbers of questionnaire distributed were 74 completed questionnaires and all had been answered and returnable. The data obtained were analysed and these following findings were found out. The relationships of perceived usefulness, perceived ease of use and compatibility were further examined. All of these relationships were found to be significant. However, the extent of attitude among the public in Merbok area were still at the moderate level since the issues there are not all the user accept to use this e-services. The study also provides strong evidence that it is essential to raise the attitude to increase numbers of e-services usage.
format Student Project
author Zakaria, Amni Syaza
Wazi, Siti Nur A'qilah
author_facet Zakaria, Amni Syaza
Wazi, Siti Nur A'qilah
author_sort Zakaria, Amni Syaza
title The influence of attitude on e-services Majlis Perbandaran Sungai Petani, Kedah / Amni Syaza Zakaria and Siti Nur A'qilah Wazi
title_short The influence of attitude on e-services Majlis Perbandaran Sungai Petani, Kedah / Amni Syaza Zakaria and Siti Nur A'qilah Wazi
title_full The influence of attitude on e-services Majlis Perbandaran Sungai Petani, Kedah / Amni Syaza Zakaria and Siti Nur A'qilah Wazi
title_fullStr The influence of attitude on e-services Majlis Perbandaran Sungai Petani, Kedah / Amni Syaza Zakaria and Siti Nur A'qilah Wazi
title_full_unstemmed The influence of attitude on e-services Majlis Perbandaran Sungai Petani, Kedah / Amni Syaza Zakaria and Siti Nur A'qilah Wazi
title_sort influence of attitude on e-services majlis perbandaran sungai petani, kedah / amni syaza zakaria and siti nur a'qilah wazi
publishDate 2018
url https://ir.uitm.edu.my/id/eprint/55752/1/55752.pdf
https://ir.uitm.edu.my/id/eprint/55752/
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score 13.211869

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