Malcolm Baldrige approach in university management: an importance – performance matrix analysis (IPMA) / Zulkifli Mohamed and Muhammad Saiful Anuar Yusoff

Academic management is an important activity in managing a university. Failure in managing academic and student affairs can void a university credibility and program accreditation by MQA. Ineffective management approach will halt the university’s progress in achieving the academic excellence and cre...

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Bibliographic Details
Main Authors: Mohamed, Zulkifli, Anuar Yusoff, Muhammad Saiful
Format: Article
Language:English
Published: Universiti Teknologi MARA 2021
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/53755/1/53755.pdf
https://ir.uitm.edu.my/id/eprint/53755/
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