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The influences of e-service quality and customer loyalty of dropee / Zulfahmi Zulkifle

The Internet business area or eCommerce is one of the quickest developing and most alluring ventures in Malaysia. The most recent gauge by Statista uncovered that the Online business stage has earned the revenue to US$3,144m before the finish of 2018. Besides, the industry is relied upon to produce...

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Bibliographic Details
Main Author: Zulkifle, Zulfahmi
Format: Student Project
Language:English
Published: Bachelor of Business Administrations (Hons) Marketing 2018
Subjects:
Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling
Consumer satisfaction
Customer services. Customer relations
Electronic commerce
Online Access:https://ir.uitm.edu.my/id/eprint/53153/1/53153.pdf
https://ir.uitm.edu.my/id/eprint/53153/
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id my.uitm.ir.53153
record_format eprints
spelling my.uitm.ir.531532022-01-26T02:59:33Z https://ir.uitm.edu.my/id/eprint/53153/ The influences of e-service quality and customer loyalty of dropee / Zulfahmi Zulkifle Zulkifle, Zulfahmi Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling Consumer satisfaction Customer services. Customer relations Electronic commerce The Internet business area or eCommerce is one of the quickest developing and most alluring ventures in Malaysia. The most recent gauge by Statista uncovered that the Online business stage has earned the revenue to US$3,144m before the finish of 2018. Besides, the industry is relied upon to produce US$5,457m in revenue by 2022. The selection of eCommerce business stages in the previous years has enormously expanded due to the surge of internet users. ("eCommerce - Malaysia I Statista Market Forecast," n.d.) Bachelor of Business Administrations (Hons) Marketing 2018 Student Project NonPeerReviewed text en https://ir.uitm.edu.my/id/eprint/53153/1/53153.pdf ID53153 Zulkifle, Zulfahmi (2018) The influences of e-service quality and customer loyalty of dropee / Zulfahmi Zulkifle. [Student Project] (Unpublished)
institution Universiti Teknologi Mara
building Tun Abdul Razak Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Teknologi Mara
content_source UiTM Institutional Repository
url_provider http://ir.uitm.edu.my/
language English
topic Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling
Consumer satisfaction
Customer services. Customer relations
Electronic commerce
spellingShingle Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling
Consumer satisfaction
Customer services. Customer relations
Electronic commerce
Zulkifle, Zulfahmi
The influences of e-service quality and customer loyalty of dropee / Zulfahmi Zulkifle
description The Internet business area or eCommerce is one of the quickest developing and most alluring ventures in Malaysia. The most recent gauge by Statista uncovered that the Online business stage has earned the revenue to US$3,144m before the finish of 2018. Besides, the industry is relied upon to produce US$5,457m in revenue by 2022. The selection of eCommerce business stages in the previous years has enormously expanded due to the surge of internet users. ("eCommerce - Malaysia I Statista Market Forecast," n.d.)
format Student Project
author Zulkifle, Zulfahmi
author_facet Zulkifle, Zulfahmi
author_sort Zulkifle, Zulfahmi
title The influences of e-service quality and customer loyalty of dropee / Zulfahmi Zulkifle
title_short The influences of e-service quality and customer loyalty of dropee / Zulfahmi Zulkifle
title_full The influences of e-service quality and customer loyalty of dropee / Zulfahmi Zulkifle
title_fullStr The influences of e-service quality and customer loyalty of dropee / Zulfahmi Zulkifle
title_full_unstemmed The influences of e-service quality and customer loyalty of dropee / Zulfahmi Zulkifle
title_sort influences of e-service quality and customer loyalty of dropee / zulfahmi zulkifle
publisher Bachelor of Business Administrations (Hons) Marketing
publishDate 2018
url https://ir.uitm.edu.my/id/eprint/53153/1/53153.pdf
https://ir.uitm.edu.my/id/eprint/53153/
_version_ 1724077489669537792
score 13.211869

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