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A feasibility study to computerize container control system for high quality performance and improve customer service / Muzammil Noordin

This thesis is an investigation into the method of how the container movements is presently controlled by Container Agencies Sdn Bhd. It attempts to identify the flow or the process of the present situation and also the problems which are faced by the operators in using the conventional T-board syst...

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Bibliographic Details
Main Author: Noordin, Muzammil
Format: Thesis
Language:English
Published: 1992
Subjects:
Customer services. Customer relations
Electronic commerce
Online Access:https://ir.uitm.edu.my/id/eprint/48585/1/48585.pdf
https://ir.uitm.edu.my/id/eprint/48585/
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spelling my.uitm.ir.485852023-01-12T02:45:59Z https://ir.uitm.edu.my/id/eprint/48585/ A feasibility study to computerize container control system for high quality performance and improve customer service / Muzammil Noordin Noordin, Muzammil Customer services. Customer relations Electronic commerce This thesis is an investigation into the method of how the container movements is presently controlled by Container Agencies Sdn Bhd. It attempts to identify the flow or the process of the present situation and also the problems which are faced by the operators in using the conventional T-board system. In addition, it studies the reasons of the problems of how does the agencies keep track of the containers movements, are the containers being utilized efficiently, what are the ways to indicate the container's status whether it is available, laden, damage or repair or off hire of those leases containers. The study also looks at the possibility of overcoming the difficulties faces by the operators by using a computer network system, whether it is feasible or not to be implemented in the company. 1992 Thesis NonPeerReviewed text en https://ir.uitm.edu.my/id/eprint/48585/1/48585.pdf A feasibility study to computerize container control system for high quality performance and improve customer service / Muzammil Noordin. (1992) Degree thesis, thesis, Institut Teknologi MARA (ITM).
institution Universiti Teknologi Mara
building Tun Abdul Razak Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Teknologi Mara
content_source UiTM Institutional Repository
url_provider http://ir.uitm.edu.my/
language English
topic Customer services. Customer relations
Electronic commerce
spellingShingle Customer services. Customer relations
Electronic commerce
Noordin, Muzammil
A feasibility study to computerize container control system for high quality performance and improve customer service / Muzammil Noordin
description This thesis is an investigation into the method of how the container movements is presently controlled by Container Agencies Sdn Bhd. It attempts to identify the flow or the process of the present situation and also the problems which are faced by the operators in using the conventional T-board system. In addition, it studies the reasons of the problems of how does the agencies keep track of the containers movements, are the containers being utilized efficiently, what are the ways to indicate the container's status whether it is available, laden, damage or repair or off hire of those leases containers. The study also looks at the possibility of overcoming the difficulties faces by the operators by using a computer network system, whether it is feasible or not to be implemented in the company.
format Thesis
author Noordin, Muzammil
author_facet Noordin, Muzammil
author_sort Noordin, Muzammil
title A feasibility study to computerize container control system for high quality performance and improve customer service / Muzammil Noordin
title_short A feasibility study to computerize container control system for high quality performance and improve customer service / Muzammil Noordin
title_full A feasibility study to computerize container control system for high quality performance and improve customer service / Muzammil Noordin
title_fullStr A feasibility study to computerize container control system for high quality performance and improve customer service / Muzammil Noordin
title_full_unstemmed A feasibility study to computerize container control system for high quality performance and improve customer service / Muzammil Noordin
title_sort feasibility study to computerize container control system for high quality performance and improve customer service / muzammil noordin
publishDate 1992
url https://ir.uitm.edu.my/id/eprint/48585/1/48585.pdf
https://ir.uitm.edu.my/id/eprint/48585/
_version_ 1755875998331568128
score 13.211869

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