A short review of lean service / Azyyati Anuar, Daing Maruak Sadek and Wan Nor Faaizah Wan Omar
The concept of lean has been expanded to the various organization sectors which is not restricted in manufacturing sector but can be applied in any organization (Emiliani 2006; Gupta and Sharma 2018) including service sector (Krishnan & Parveen, 2013). The aims of manufacturing and service sect...
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Main Authors: | , , |
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Format: | Book Section |
Language: | English |
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Faculty of Business & Management, Universiti Teknologi MARA (UiTM) Cawangan Kedah
2020
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Online Access: | https://ir.uitm.edu.my/id/eprint/47877/1/47877.pdf https://ir.uitm.edu.my/id/eprint/47877/ |
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