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Consumer satisfaction toward online shopping among students at UiTM Seremban / Shikh Muhammad Norhisham Shikh Hassan

There are eight domain of consumer satisfaction towards online shopping, namely website design, security, information quality, payment method, e-service quality, product quality, product variety and delivery service. The purpose of this study is to identify the consumer satisfaction towards online s...

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Main Author: Shikh Hassan, Shikh Muhammad Norhisham
Format: Student Project
Language:English
Published: 2017
Subjects:
Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling
Consumer satisfaction
Negeri Sembilan
Online Access:http://ir.uitm.edu.my/id/eprint/45912/1/45912.pdf
http://ir.uitm.edu.my/id/eprint/45912/
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id my.uitm.ir.45912
record_format eprints
spelling my.uitm.ir.459122021-05-19T03:51:46Z http://ir.uitm.edu.my/id/eprint/45912/ Consumer satisfaction toward online shopping among students at UiTM Seremban / Shikh Muhammad Norhisham Shikh Hassan Shikh Hassan, Shikh Muhammad Norhisham Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling Consumer satisfaction Negeri Sembilan There are eight domain of consumer satisfaction towards online shopping, namely website design, security, information quality, payment method, e-service quality, product quality, product variety and delivery service. The purpose of this study is to identify the consumer satisfaction towards online shopping between gender and faculties. A total of 396 respondents which students at UiTM Seremban. The collected data were tested with the descriptive, independent t-test and One-way ANOVA . Independent t-test is to determine consumer satisfaction towards online shopping among students between genders. While One-way ANOVA is to examine consumer satisfaction towards online shopping among students between faculties. 2017 Student Project NonPeerReviewed text en http://ir.uitm.edu.my/id/eprint/45912/1/45912.pdf ID45912 Shikh Hassan, Shikh Muhammad Norhisham (2017) Consumer satisfaction toward online shopping among students at UiTM Seremban / Shikh Muhammad Norhisham Shikh Hassan. [Student Project] (Unpublished)
institution Universiti Teknologi Mara
building Tun Abdul Razak Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Teknologi Mara
content_source UiTM Institutional Repository
url_provider http://ir.uitm.edu.my/
language English
topic Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling
Consumer satisfaction
Negeri Sembilan
spellingShingle Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling
Consumer satisfaction
Negeri Sembilan
Shikh Hassan, Shikh Muhammad Norhisham
Consumer satisfaction toward online shopping among students at UiTM Seremban / Shikh Muhammad Norhisham Shikh Hassan
description There are eight domain of consumer satisfaction towards online shopping, namely website design, security, information quality, payment method, e-service quality, product quality, product variety and delivery service. The purpose of this study is to identify the consumer satisfaction towards online shopping between gender and faculties. A total of 396 respondents which students at UiTM Seremban. The collected data were tested with the descriptive, independent t-test and One-way ANOVA . Independent t-test is to determine consumer satisfaction towards online shopping among students between genders. While One-way ANOVA is to examine consumer satisfaction towards online shopping among students between faculties.
format Student Project
author Shikh Hassan, Shikh Muhammad Norhisham
author_facet Shikh Hassan, Shikh Muhammad Norhisham
author_sort Shikh Hassan, Shikh Muhammad Norhisham
title Consumer satisfaction toward online shopping among students at UiTM Seremban / Shikh Muhammad Norhisham Shikh Hassan
title_short Consumer satisfaction toward online shopping among students at UiTM Seremban / Shikh Muhammad Norhisham Shikh Hassan
title_full Consumer satisfaction toward online shopping among students at UiTM Seremban / Shikh Muhammad Norhisham Shikh Hassan
title_fullStr Consumer satisfaction toward online shopping among students at UiTM Seremban / Shikh Muhammad Norhisham Shikh Hassan
title_full_unstemmed Consumer satisfaction toward online shopping among students at UiTM Seremban / Shikh Muhammad Norhisham Shikh Hassan
title_sort consumer satisfaction toward online shopping among students at uitm seremban / shikh muhammad norhisham shikh hassan
publishDate 2017
url http://ir.uitm.edu.my/id/eprint/45912/1/45912.pdf
http://ir.uitm.edu.my/id/eprint/45912/
_version_ 1701165851963555840
score 13.211869

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