Customer satisfaction on ride-sharing services in UiTM Perlis : fuzzy set theory approach / Siti Syuhada Zulkipli
This study focuses on the comparison of UiTM Perlis transportation services which is normal taxi and Grab services. Grab and normal taxi are chosen because both transports are one of the largest services offered by UiTM Perlis. The main objective of this paper is to evaluate the customer’s satisfact...
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Main Author: | Zulkipli, Siti Syuhada |
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Format: | Student Project |
Language: | English |
Published: |
2021
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Subjects: | |
Online Access: | http://ir.uitm.edu.my/id/eprint/44789/1/44789.pdf http://ir.uitm.edu.my/id/eprint/44789/ |
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