Hotel Employees' Competencies and Qualifications Required According to Hotel Divisions / Youngmi Kim …[et al.]
The concept of competency is becoming increasingly more important in human resource management in many industries. The hotel industry also responds in like manner to the use of competencies in human resource management as this industry is people focused and labor intensive. Thus, people with the lev...
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Faculty of Hotel and Tourism Management, Universiti Teknologi MARA Selangor, Puncak Alam Campus
2011
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| Online Access: | http://ir.uitm.edu.my/id/eprint/44415/1/44415.pdf http://ir.uitm.edu.my/id/eprint/44415/ https://www.jthca.org/ |
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my.uitm.ir.444152021-03-30T06:39:11Z http://ir.uitm.edu.my/id/eprint/44415/ Hotel Employees' Competencies and Qualifications Required According to Hotel Divisions / Youngmi Kim …[et al.] Kim, Youngmi Kim, Samuel Seongseop Seo, Jeongmo Hyun, Jaechun Labor market. Labor supply. Labor demand, Including unemployment, manpower policy, occupational training, employment agencies Work groups. Teams in the workplace Hospitality industry. Hotels, clubs, restaurants, etc. Food service The concept of competency is becoming increasingly more important in human resource management in many industries. The hotel industry also responds in like manner to the use of competencies in human resource management as this industry is people focused and labor intensive. Thus, people with the level of proficiency and types of skills are highly required for a successful business. To some degree, this study attempted to explore hotel employees' competency as well as qualcations according to hotel divisions: General Management; Marketing & Sales; Rooms Division; F&B; and Cooking. The result of factor analysis using 34 competency items produced seven competency dimensions. This study also proved that different types of competencies or qualifications were most necessary for each department. Therefore, the findings will help hoteliers in the future to understand the job requirements for each department in a hotel. Faculty of Hotel and Tourism Management, Universiti Teknologi MARA Selangor, Puncak Alam Campus 2011-08 Article PeerReviewed text en http://ir.uitm.edu.my/id/eprint/44415/1/44415.pdf Kim, Youngmi and Kim, Samuel Seongseop and Seo, Jeongmo and Hyun, Jaechun (2011) Hotel Employees' Competencies and Qualifications Required According to Hotel Divisions / Youngmi Kim …[et al.]. Journal of Tourism, Hospitality & Culinary Arts, 3 (2). pp. 1-18. ISSN 1985-8914 , 2590-3837 https://www.jthca.org/ |
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| topic |
Labor market. Labor supply. Labor demand, Including unemployment, manpower policy, occupational training, employment agencies Work groups. Teams in the workplace Hospitality industry. Hotels, clubs, restaurants, etc. Food service |
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Labor market. Labor supply. Labor demand, Including unemployment, manpower policy, occupational training, employment agencies Work groups. Teams in the workplace Hospitality industry. Hotels, clubs, restaurants, etc. Food service Kim, Youngmi Kim, Samuel Seongseop Seo, Jeongmo Hyun, Jaechun Hotel Employees' Competencies and Qualifications Required According to Hotel Divisions / Youngmi Kim …[et al.] |
| description |
The concept of competency is becoming increasingly more important in human resource management in many industries. The hotel industry also responds in like manner to the use of competencies in human resource management as this industry is people focused and labor intensive. Thus, people with the level of proficiency and types of skills are highly required for a successful business. To some degree, this study attempted to explore hotel employees' competency as well as qualcations according to hotel divisions: General Management; Marketing & Sales; Rooms Division; F&B; and Cooking. The result of factor analysis using 34 competency items produced seven competency dimensions. This study also proved that different types of competencies or qualifications were most necessary for each department. Therefore, the findings will help hoteliers in the future to understand the job requirements for each department in a hotel. |
| format |
Article |
| author |
Kim, Youngmi Kim, Samuel Seongseop Seo, Jeongmo Hyun, Jaechun |
| author_facet |
Kim, Youngmi Kim, Samuel Seongseop Seo, Jeongmo Hyun, Jaechun |
| author_sort |
Kim, Youngmi |
| title |
Hotel Employees' Competencies and Qualifications Required According to Hotel Divisions / Youngmi Kim …[et al.] |
| title_short |
Hotel Employees' Competencies and Qualifications Required According to Hotel Divisions / Youngmi Kim …[et al.] |
| title_full |
Hotel Employees' Competencies and Qualifications Required According to Hotel Divisions / Youngmi Kim …[et al.] |
| title_fullStr |
Hotel Employees' Competencies and Qualifications Required According to Hotel Divisions / Youngmi Kim …[et al.] |
| title_full_unstemmed |
Hotel Employees' Competencies and Qualifications Required According to Hotel Divisions / Youngmi Kim …[et al.] |
| title_sort |
hotel employees' competencies and qualifications required according to hotel divisions / youngmi kim …[et al.] |
| publisher |
Faculty of Hotel and Tourism Management, Universiti Teknologi MARA Selangor, Puncak Alam Campus |
| publishDate |
2011 |
| url |
http://ir.uitm.edu.my/id/eprint/44415/1/44415.pdf http://ir.uitm.edu.my/id/eprint/44415/ https://www.jthca.org/ |
| _version_ |
1696979112643526656 |
| score |
13.211869 |