Element of service quality and its relationship towards customer satisfaction in Affinbank Seberang Jaya Branch / Nazirah Ibrahim
The purpose of this study is to examine the element of service quality offered by Affinbank Seberang Jaya Branch that has the relationship to its customer satisfaction. In order to increase the business volume and company’s profit, the quality of service offered must be efficient and competitive and...
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| Format: | Student Project |
| Language: | English |
| Published: |
2013
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| Online Access: | http://ir.uitm.edu.my/id/eprint/42738/1/42738.pdf http://ir.uitm.edu.my/id/eprint/42738/ |
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