Problems in achieving maintenance service standard in four (4) star hotel / Noor Shazarina Hasnan
In Malaysia, tourism industry is the most important industry that can increase the economy of our country. Because of that scenario, most of the hotel in Malaysia fight to run in providing the best quality of services to their customer. Nowadays, the importance of building and hotel industries in Ma...
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| Format: | Thesis |
| Language: | English |
| Published: |
2003
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| Online Access: | https://ir.uitm.edu.my/id/eprint/40470/1/40470.pdf https://ir.uitm.edu.my/id/eprint/40470/ |
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