Preventive, Corrective and Improvement Action System of UiTM Terengganu (ST3P) / Nurliza Mohamed Rasdi

This project describes the Preventive, Corrective and Improvement Action System of UiTMT (ST3P) to improve the process of existing procedures of preventive action, corrective action and customer complaint. The problem with the current process is that the relevant records are not updated, no relevant...

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Main Author: Mohamed Rasdi, Nurliza
Format: Thesis
Language:English
Published: 2018
Subjects:
Online Access:http://ir.uitm.edu.my/id/eprint/40065/1/40065.pdf
http://ir.uitm.edu.my/id/eprint/40065/
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spelling my.uitm.ir.400652021-01-04T09:54:26Z http://ir.uitm.edu.my/id/eprint/40065/ Preventive, Corrective and Improvement Action System of UiTM Terengganu (ST3P) / Nurliza Mohamed Rasdi Mohamed Rasdi, Nurliza Mathematical statistics. Probabilities Analytical methods used in the solution of physical problems Programming. Rule-based programming. Backtrack programming This project describes the Preventive, Corrective and Improvement Action System of UiTMT (ST3P) to improve the process of existing procedures of preventive action, corrective action and customer complaint. The problem with the current process is that the relevant records are not updated, no relevant forms and less knowledgeable about file preparation. The element implemented in the system is quality planning, quality control and quality improvement of the Quality Trilogy created by Juran (1986). It is design and developed by using the waterfall model as the methodology of the system. The system has been tested by conducting system testing, expert evaluation and user evaluation. As the result, the suggestion among the experts is to improve the interface of the system to become more user-friendly. Highest mean of system capabilities structure is 4.40 with the mode of 5 has been achieved. This mean value proves that ST3P is capable to be use by all users. Nevertheless, the system need to link with the Online Staff Information System (OSIS) database of UiTMT. It is hoped that ST3P will provide the best solution to organize the process of taking the needed action. 2018-01 Thesis NonPeerReviewed text en http://ir.uitm.edu.my/id/eprint/40065/1/40065.pdf Mohamed Rasdi, Nurliza (2018) Preventive, Corrective and Improvement Action System of UiTM Terengganu (ST3P) / Nurliza Mohamed Rasdi. Degree thesis, Universiti Teknologi MARA.
institution Universiti Teknologi Mara
building Tun Abdul Razak Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Teknologi Mara
content_source UiTM Institutional Repository
url_provider http://ir.uitm.edu.my/
language English
topic Mathematical statistics. Probabilities
Analytical methods used in the solution of physical problems
Programming. Rule-based programming. Backtrack programming
spellingShingle Mathematical statistics. Probabilities
Analytical methods used in the solution of physical problems
Programming. Rule-based programming. Backtrack programming
Mohamed Rasdi, Nurliza
Preventive, Corrective and Improvement Action System of UiTM Terengganu (ST3P) / Nurliza Mohamed Rasdi
description This project describes the Preventive, Corrective and Improvement Action System of UiTMT (ST3P) to improve the process of existing procedures of preventive action, corrective action and customer complaint. The problem with the current process is that the relevant records are not updated, no relevant forms and less knowledgeable about file preparation. The element implemented in the system is quality planning, quality control and quality improvement of the Quality Trilogy created by Juran (1986). It is design and developed by using the waterfall model as the methodology of the system. The system has been tested by conducting system testing, expert evaluation and user evaluation. As the result, the suggestion among the experts is to improve the interface of the system to become more user-friendly. Highest mean of system capabilities structure is 4.40 with the mode of 5 has been achieved. This mean value proves that ST3P is capable to be use by all users. Nevertheless, the system need to link with the Online Staff Information System (OSIS) database of UiTMT. It is hoped that ST3P will provide the best solution to organize the process of taking the needed action.
format Thesis
author Mohamed Rasdi, Nurliza
author_facet Mohamed Rasdi, Nurliza
author_sort Mohamed Rasdi, Nurliza
title Preventive, Corrective and Improvement Action System of UiTM Terengganu (ST3P) / Nurliza Mohamed Rasdi
title_short Preventive, Corrective and Improvement Action System of UiTM Terengganu (ST3P) / Nurliza Mohamed Rasdi
title_full Preventive, Corrective and Improvement Action System of UiTM Terengganu (ST3P) / Nurliza Mohamed Rasdi
title_fullStr Preventive, Corrective and Improvement Action System of UiTM Terengganu (ST3P) / Nurliza Mohamed Rasdi
title_full_unstemmed Preventive, Corrective and Improvement Action System of UiTM Terengganu (ST3P) / Nurliza Mohamed Rasdi
title_sort preventive, corrective and improvement action system of uitm terengganu (st3p) / nurliza mohamed rasdi
publishDate 2018
url http://ir.uitm.edu.my/id/eprint/40065/1/40065.pdf
http://ir.uitm.edu.my/id/eprint/40065/
_version_ 1688550915178496000
score 13.211869