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Enhanced the qualities of public transport servicing (inter city public bus) at Bentong Town Centre, Pahang / Nordalina Dason

This research is a general review about the qualities of public transport which is intercity bus. The service quality of public bus is not improving even though it is one of the choice transportation mode of the user at Bentong Town Center. This research is about studying the services qualities and...

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Main Author: Nordalina, Dason
Format: Student Project
Language:English
Published: 2020
Subjects:
Railroads. Rapid transit systems
Transportation (General works). Communication and traffic
Malaysia
Transportation geography. Trade routes
Online Access:http://ir.uitm.edu.my/id/eprint/38960/1/38960.pdf
http://ir.uitm.edu.my/id/eprint/38960/
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spelling my.uitm.ir.389602020-12-09T08:19:12Z http://ir.uitm.edu.my/id/eprint/38960/ Enhanced the qualities of public transport servicing (inter city public bus) at Bentong Town Centre, Pahang / Nordalina Dason Nordalina, Dason Railroads. Rapid transit systems Transportation (General works). Communication and traffic Malaysia Transportation geography. Trade routes Malaysia This research is a general review about the qualities of public transport which is intercity bus. The service quality of public bus is not improving even though it is one of the choice transportation mode of the user at Bentong Town Center. This research is about studying the services qualities and the user satisfaction. Besides, this research is to identify the problems and issues that needs to be solved. The aim of this study is to study the quality and upgrading the public transport service. Thus, the implementation of strategic plan in managing the services needs to be carried out by doing interview to public bus user and observation analysis at research study site. This research is based on the data obtained from the interview of public bus user which total forty (40) respondents regarding the user satisfaction on the service qualities provided. The data collected was analysed and evaluate to determine the level of services qualities. The research recommended relevant suggestions on solving and improvising the qualities of services of the public bus in Bentong Town Center. It is hope that this study can contribute the improvement the public transportation qualities of service in Bentong Town Center. 2020 Student Project NonPeerReviewed text en http://ir.uitm.edu.my/id/eprint/38960/1/38960.pdf Nordalina, Dason (2020) Enhanced the qualities of public transport servicing (inter city public bus) at Bentong Town Centre, Pahang / Nordalina Dason. [Student Project] (Unpublished)
institution Universiti Teknologi Mara
building Tun Abdul Razak Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Teknologi Mara
content_source UiTM Institutional Repository
url_provider http://ir.uitm.edu.my/
language English
topic Railroads. Rapid transit systems
Transportation (General works). Communication and traffic
Malaysia
Transportation geography. Trade routes
Malaysia
spellingShingle Railroads. Rapid transit systems
Transportation (General works). Communication and traffic
Malaysia
Transportation geography. Trade routes
Malaysia
Nordalina, Dason
Enhanced the qualities of public transport servicing (inter city public bus) at Bentong Town Centre, Pahang / Nordalina Dason
description This research is a general review about the qualities of public transport which is intercity bus. The service quality of public bus is not improving even though it is one of the choice transportation mode of the user at Bentong Town Center. This research is about studying the services qualities and the user satisfaction. Besides, this research is to identify the problems and issues that needs to be solved. The aim of this study is to study the quality and upgrading the public transport service. Thus, the implementation of strategic plan in managing the services needs to be carried out by doing interview to public bus user and observation analysis at research study site. This research is based on the data obtained from the interview of public bus user which total forty (40) respondents regarding the user satisfaction on the service qualities provided. The data collected was analysed and evaluate to determine the level of services qualities. The research recommended relevant suggestions on solving and improvising the qualities of services of the public bus in Bentong Town Center. It is hope that this study can contribute the improvement the public transportation qualities of service in Bentong Town Center.
format Student Project
author Nordalina, Dason
author_facet Nordalina, Dason
author_sort Nordalina, Dason
title Enhanced the qualities of public transport servicing (inter city public bus) at Bentong Town Centre, Pahang / Nordalina Dason
title_short Enhanced the qualities of public transport servicing (inter city public bus) at Bentong Town Centre, Pahang / Nordalina Dason
title_full Enhanced the qualities of public transport servicing (inter city public bus) at Bentong Town Centre, Pahang / Nordalina Dason
title_fullStr Enhanced the qualities of public transport servicing (inter city public bus) at Bentong Town Centre, Pahang / Nordalina Dason
title_full_unstemmed Enhanced the qualities of public transport servicing (inter city public bus) at Bentong Town Centre, Pahang / Nordalina Dason
title_sort enhanced the qualities of public transport servicing (inter city public bus) at bentong town centre, pahang / nordalina dason
publishDate 2020
url http://ir.uitm.edu.my/id/eprint/38960/1/38960.pdf
http://ir.uitm.edu.my/id/eprint/38960/
_version_ 1685651619553738752
score 13.211869

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