Staff View: Determinants for adoption of internet banking an exploration study / Firna Erkafitrie Yusuf

Determinants for adoption of internet banking an exploration study / Firna Erkafitrie Yusuf

Internet banking is getting very common and there is an increasing number of internet banking customers. However, there are still many customers who are not willing to adopt the internet banking services whereas some of them have been the users but have become inactive. As such, the factors affectin...

Full description

Saved in:

Bibliographic Details
Main Author:	Yusuf, Firna Erkafitrie
Format:	Thesis
Language:	English
Published:	2016
Subjects:	Banking Bank accounts. Bank deposits. Deposit banking Electronic funds transfers Financial management. Business finance. Corporation finance
Online Access:	http://ir.uitm.edu.my/id/eprint/38390/1/38390.pdf http://ir.uitm.edu.my/id/eprint/38390/
Tags:	Add Tag No Tags, Be the first to tag this record!

id	my.uitm.ir.38390
record_format	eprints
spelling	my.uitm.ir.383902020-12-09T02:36:45Z http://ir.uitm.edu.my/id/eprint/38390/ Determinants for adoption of internet banking an exploration study / Firna Erkafitrie Yusuf Yusuf, Firna Erkafitrie Banking Bank accounts. Bank deposits. Deposit banking Electronic funds transfers Financial management. Business finance. Corporation finance Internet banking is getting very common and there is an increasing number of internet banking customers. However, there are still many customers who are not willing to adopt the internet banking services whereas some of them have been the users but have become inactive. As such, the factors affecting the adoption of Internet banking or the determinants for adoption of Internet banking are necessary to be understood in order to manage these customers well. This exploratory research aimed to determine the factors affecting the adoption of internet banking. The six determinants found after the quantitative analyses of the survey data (280 questionnaires) were namely: Perceived Usefulness, Perceived Ease of Use, Perceived Enjoyment, Information Security, Trust, and Confidentiality. The most important factor which affected the adoption of internet banking was Perceived Ease of Use. Some of the demographic characteristics of the customers tend to have significant influences on these factors. 2016-12 Thesis NonPeerReviewed text en http://ir.uitm.edu.my/id/eprint/38390/1/38390.pdf Yusuf, Firna Erkafitrie (2016) Determinants for adoption of internet banking an exploration study / Firna Erkafitrie Yusuf. Masters thesis, Universiti Teknologi MARA Cawangan Sarawak.
institution	Universiti Teknologi Mara
building	Tun Abdul Razak Library
collection	Institutional Repository
continent	Asia
country	Malaysia
content_provider	Universiti Teknologi Mara
content_source	UiTM Institutional Repository
url_provider	http://ir.uitm.edu.my/
language	English
topic	Banking Bank accounts. Bank deposits. Deposit banking Electronic funds transfers Financial management. Business finance. Corporation finance
spellingShingle	Banking Bank accounts. Bank deposits. Deposit banking Electronic funds transfers Financial management. Business finance. Corporation finance Yusuf, Firna Erkafitrie Determinants for adoption of internet banking an exploration study / Firna Erkafitrie Yusuf
description	Internet banking is getting very common and there is an increasing number of internet banking customers. However, there are still many customers who are not willing to adopt the internet banking services whereas some of them have been the users but have become inactive. As such, the factors affecting the adoption of Internet banking or the determinants for adoption of Internet banking are necessary to be understood in order to manage these customers well. This exploratory research aimed to determine the factors affecting the adoption of internet banking. The six determinants found after the quantitative analyses of the survey data (280 questionnaires) were namely: Perceived Usefulness, Perceived Ease of Use, Perceived Enjoyment, Information Security, Trust, and Confidentiality. The most important factor which affected the adoption of internet banking was Perceived Ease of Use. Some of the demographic characteristics of the customers tend to have significant influences on these factors.
format	Thesis
author	Yusuf, Firna Erkafitrie
author_facet	Yusuf, Firna Erkafitrie
author_sort	Yusuf, Firna Erkafitrie
title	Determinants for adoption of internet banking an exploration study / Firna Erkafitrie Yusuf
title_short	Determinants for adoption of internet banking an exploration study / Firna Erkafitrie Yusuf
title_full	Determinants for adoption of internet banking an exploration study / Firna Erkafitrie Yusuf
title_fullStr	Determinants for adoption of internet banking an exploration study / Firna Erkafitrie Yusuf
title_full_unstemmed	Determinants for adoption of internet banking an exploration study / Firna Erkafitrie Yusuf
title_sort	determinants for adoption of internet banking an exploration study / firna erkafitrie yusuf
publishDate	2016
url	http://ir.uitm.edu.my/id/eprint/38390/1/38390.pdf http://ir.uitm.edu.my/id/eprint/38390/
_version_	1685651584456851456
score	13.211869

Determinants for adoption of internet banking an exploration study / Firna Erkafitrie Yusuf

Similar Items