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A study of motivational factors and public service employees’ job performance in Kuching, Sarawak / Susana Anak Madu

The civil service is a noteworthy piece of the modem government. It carries out of the activities that influence numerous parts of citizen's lives. In this manner, the society's or public desire toward the public servant in connection with their execution is very high or above average. Sin...

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Main Author:	Madu, Susana
Format:	Thesis
Language:	English
Published:	2017
Subjects:	Public policy (General). Policy sciences. Periodicals. Societies. Serials Management. Industrial Management
Online Access:	http://ir.uitm.edu.my/id/eprint/35243/1/Thesis%20%2335243.pdf http://ir.uitm.edu.my/id/eprint/35243/
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id	my.uitm.ir.35243
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spelling	my.uitm.ir.352432020-10-15T01:22:39Z http://ir.uitm.edu.my/id/eprint/35243/ A study of motivational factors and public service employees’ job performance in Kuching, Sarawak / Susana Anak Madu Madu, Susana Public policy (General). Policy sciences. Periodicals. Societies. Serials Management. Industrial Management The civil service is a noteworthy piece of the modem government. It carries out of the activities that influence numerous parts of citizen's lives. In this manner, the society's or public desire toward the public servant in connection with their execution is very high or above average. Since many scholars believe that there is still lack of study regarding motivation factor and public service employees’ job performance, thus the purpose of this research is to discover the factors that determine public servant job performance. On the other hand, the study also to describe the most significant motivation factor(s) on public service employees job performance. The independent variables involved in this research are pay, reward and recognition and work environment while the dependent variable is motivation factor and employees’ job performance. A total of 12 participants among civil servants in public sector within Kuching were participated in the study. Those participants were from federal government and local government. The result found the majority of the participants agreed that pay (ten (10) out of twelve (12) participants said Yes), reward and recognition (eleven (11) out of twelve (12) participant said Yes) and work environment (twelve (12) participant said Yes) that determines public servant job performance. As for most significant factor (s), majority of the participants stated that pays and reward and recognition as the most significant motivation factor(s) on public service employees’ job performance. The main contribution of this research is that it has covering motivation factor and public service employees’ job performance and it focusing more on the Malaysian public sector specifically within Kuching. In addition, the findings may give potential inputs and an insight to organization’s to adopt. Apart from that, it reveals what is the most significant motivation factor(s) on public service employees’ job performance. Suggestions for future research were also provided in this research. 2017-07 Thesis NonPeerReviewed text en http://ir.uitm.edu.my/id/eprint/35243/1/Thesis%20%2335243.pdf Madu, Susana (2017) A study of motivational factors and public service employees’ job performance in Kuching, Sarawak / Susana Anak Madu. Masters thesis, Universiti Teknologi Mara Cawangan Sarawak Kampus Samarahan.
institution	Universiti Teknologi Mara
building	Tun Abdul Razak Library
collection	Institutional Repository
continent	Asia
country	Malaysia
content_provider	Universiti Teknologi Mara
content_source	UiTM Institutional Repository
url_provider	http://ir.uitm.edu.my/
language	English
topic	Public policy (General). Policy sciences. Periodicals. Societies. Serials Management. Industrial Management
spellingShingle	Public policy (General). Policy sciences. Periodicals. Societies. Serials Management. Industrial Management Madu, Susana A study of motivational factors and public service employees’ job performance in Kuching, Sarawak / Susana Anak Madu
description	The civil service is a noteworthy piece of the modem government. It carries out of the activities that influence numerous parts of citizen's lives. In this manner, the society's or public desire toward the public servant in connection with their execution is very high or above average. Since many scholars believe that there is still lack of study regarding motivation factor and public service employees’ job performance, thus the purpose of this research is to discover the factors that determine public servant job performance. On the other hand, the study also to describe the most significant motivation factor(s) on public service employees job performance. The independent variables involved in this research are pay, reward and recognition and work environment while the dependent variable is motivation factor and employees’ job performance. A total of 12 participants among civil servants in public sector within Kuching were participated in the study. Those participants were from federal government and local government. The result found the majority of the participants agreed that pay (ten (10) out of twelve (12) participants said Yes), reward and recognition (eleven (11) out of twelve (12) participant said Yes) and work environment (twelve (12) participant said Yes) that determines public servant job performance. As for most significant factor (s), majority of the participants stated that pays and reward and recognition as the most significant motivation factor(s) on public service employees’ job performance. The main contribution of this research is that it has covering motivation factor and public service employees’ job performance and it focusing more on the Malaysian public sector specifically within Kuching. In addition, the findings may give potential inputs and an insight to organization’s to adopt. Apart from that, it reveals what is the most significant motivation factor(s) on public service employees’ job performance. Suggestions for future research were also provided in this research.
format	Thesis
author	Madu, Susana
author_facet	Madu, Susana
author_sort	Madu, Susana
title	A study of motivational factors and public service employees’ job performance in Kuching, Sarawak / Susana Anak Madu
title_short	A study of motivational factors and public service employees’ job performance in Kuching, Sarawak / Susana Anak Madu
title_full	A study of motivational factors and public service employees’ job performance in Kuching, Sarawak / Susana Anak Madu
title_fullStr	A study of motivational factors and public service employees’ job performance in Kuching, Sarawak / Susana Anak Madu
title_full_unstemmed	A study of motivational factors and public service employees’ job performance in Kuching, Sarawak / Susana Anak Madu
title_sort	study of motivational factors and public service employees’ job performance in kuching, sarawak / susana anak madu
publishDate	2017
url	http://ir.uitm.edu.my/id/eprint/35243/1/Thesis%20%2335243.pdf http://ir.uitm.edu.my/id/eprint/35243/
_version_	1685651280121298944
score	13.211869

A study of motivational factors and public service employees’ job performance in Kuching, Sarawak / Susana Anak Madu

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