Measuring library service quality and students’ satisfaction using structural equation modeling: A case study at UniSZA Library / Nurliana Yaacob

Measuring students’ satisfaction is important in terms of survival of an academic library. The primary aims of this paper are to determine the relationship between library services and students’ satisfaction and to identify the factors that influence the overall students’ satisfaction. This study wa...

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Bibliographic Details
Main Author: Yaacob, Nurliana
Format: Monograph
Language:English
Published: Bachelor of Science (Hons.) Statistics 2015
Subjects:
Online Access:http://ir.uitm.edu.my/id/eprint/34303/1/34303.pdf
http://ir.uitm.edu.my/id/eprint/34303/
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