A study on customers' attitudes towards service environment at three selected pizza hut outlets / Norhaniza Zulkaain

Service food is very common with service environment. Service environment is considered as part of service quality, Which emphasizes tangibles factors that is designed by service provider. Customers usually service environment as important part when evaluate service quality for particular service. A...

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Bibliographic Details
Main Author: Zulkaain, Norhaniza
Format: Student Project
Language:English
Published: 2004
Subjects:
Online Access:http://ir.uitm.edu.my/id/eprint/33378/2/33378.pdf
http://ir.uitm.edu.my/id/eprint/33378/
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