Cover Image

Customer satisfaction towards employees provident fund (EPF) Johor Bahru members services counter / Mustafah Hasim

The Employee provident Fund (EPF) is a fund institution As such, the services and benefits that are obtainable by member take from the services provided by the EPF and also take the form of Withdrawals from a balance he has accumulated over the years with the Fund. As We all know, because the provid...

Full description

Saved in:
Bibliographic Details
Main Author: Hasim, Mustafah
Format: Student Project
Language:English
Published: 2001
Subjects:
Consumer satisfaction
Personnel management. Employment management
Online Access:http://ir.uitm.edu.my/id/eprint/33377/2/33377.pdf
http://ir.uitm.edu.my/id/eprint/33377/
Tags: Add Tag
No Tags, Be the first to tag this record!
id my.uitm.ir.33377
record_format eprints
spelling my.uitm.ir.333772020-09-23T07:15:03Z http://ir.uitm.edu.my/id/eprint/33377/ Customer satisfaction towards employees provident fund (EPF) Johor Bahru members services counter / Mustafah Hasim Hasim, Mustafah Consumer satisfaction Personnel management. Employment management The Employee provident Fund (EPF) is a fund institution As such, the services and benefits that are obtainable by member take from the services provided by the EPF and also take the form of Withdrawals from a balance he has accumulated over the years with the Fund. As We all know, because the provident fund is a mechanism for compulsory savings, means that every worker especially in private sector are eligible to become EPF member. Hence, it built up a large growing pool of members every year Because of this compulsory saving, EPF members are very sensitive towards services provided by EPF. EPF members feel that they have their rights to do because their future also depends on their savings with EPF. With a large number Of workers registered with the EPF as their members which 10 million, it is Obvious to See receive a complaint on their services including a complaint on EPF counter services. Therefore, this research will undertake a close examination of the EPE members' level of satisfaction towards EPF Johor Bahru member set-vices counter. This research has discovered Very good insight Of the Of satisfaction among the EPF members especially in Johor The researcher identified. 2001 Student Project NonPeerReviewed text en http://ir.uitm.edu.my/id/eprint/33377/2/33377.pdf Hasim, Mustafah (2001) Customer satisfaction towards employees provident fund (EPF) Johor Bahru members services counter / Mustafah Hasim. [Student Project] (Unpublished)
institution Universiti Teknologi Mara
building Tun Abdul Razak Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Teknologi Mara
content_source UiTM Institutional Repository
url_provider http://ir.uitm.edu.my/
language English
topic Consumer satisfaction
Personnel management. Employment management
spellingShingle Consumer satisfaction
Personnel management. Employment management
Hasim, Mustafah
Customer satisfaction towards employees provident fund (EPF) Johor Bahru members services counter / Mustafah Hasim
description The Employee provident Fund (EPF) is a fund institution As such, the services and benefits that are obtainable by member take from the services provided by the EPF and also take the form of Withdrawals from a balance he has accumulated over the years with the Fund. As We all know, because the provident fund is a mechanism for compulsory savings, means that every worker especially in private sector are eligible to become EPF member. Hence, it built up a large growing pool of members every year Because of this compulsory saving, EPF members are very sensitive towards services provided by EPF. EPF members feel that they have their rights to do because their future also depends on their savings with EPF. With a large number Of workers registered with the EPF as their members which 10 million, it is Obvious to See receive a complaint on their services including a complaint on EPF counter services. Therefore, this research will undertake a close examination of the EPE members' level of satisfaction towards EPF Johor Bahru member set-vices counter. This research has discovered Very good insight Of the Of satisfaction among the EPF members especially in Johor The researcher identified.
format Student Project
author Hasim, Mustafah
author_facet Hasim, Mustafah
author_sort Hasim, Mustafah
title Customer satisfaction towards employees provident fund (EPF) Johor Bahru members services counter / Mustafah Hasim
title_short Customer satisfaction towards employees provident fund (EPF) Johor Bahru members services counter / Mustafah Hasim
title_full Customer satisfaction towards employees provident fund (EPF) Johor Bahru members services counter / Mustafah Hasim
title_fullStr Customer satisfaction towards employees provident fund (EPF) Johor Bahru members services counter / Mustafah Hasim
title_full_unstemmed Customer satisfaction towards employees provident fund (EPF) Johor Bahru members services counter / Mustafah Hasim
title_sort customer satisfaction towards employees provident fund (epf) johor bahru members services counter / mustafah hasim
publishDate 2001
url http://ir.uitm.edu.my/id/eprint/33377/2/33377.pdf
http://ir.uitm.edu.my/id/eprint/33377/
_version_ 1685651052215402496
score 13.211869

Similar Items