Online shopping: an exercise with Malaysian and Thai product and service e-commerce websites / Dr. Kiranjit Kaur … [et al.]
This study is to determine the quality of service provided by Malaysian and Thai web vendors. The researchers undertook the shopping experience themselves in order to gain first hand information on the real problems that consumers face when shopping online. Various aspects of quality were examined s...
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| Main Authors: | , , , |
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| Format: | Research Reports |
| Language: | English |
| Published: |
2005
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| Subjects: | |
| Online Access: | http://ir.uitm.edu.my/id/eprint/33292/1/33292.pdf http://ir.uitm.edu.my/id/eprint/33292/ |
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