The effect of service quality and management style towards folder management and registration service on patients loyalty in Medical Records Unit Hospital Universiti Sains Malaysia (HUSM) / Nur Amaleena Radzali
A cross sectional study was conducted on the effect of service quality and management style towards folder management and registration service on patients loyalty in Medical Records Unit, Hospital Universiti Sains Malaysia (HUSM) , with the aim to determining the relationship and the effect of servi...
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| Format: | Thesis |
| Language: | English |
| Published: |
2011
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| Online Access: | http://ir.uitm.edu.my/id/eprint/32892/1/32892.pdf http://ir.uitm.edu.my/id/eprint/32892/ |
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