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Data needs and data services : a case study / Minglu Wang and Ka-Neng Au

Our library's traditional reference service is effective in helping users discover and gain access to data, while our new data services focus on management, analysis, and presentation of statistical data. This paper describes the process of how we gained a better understanding of the variety...

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Main Authors: Wang, Minglu, Au, Ka-Neng
Format: Conference or Workshop Item
Language:English
Published: 2011
Subjects:
Library Science. Information Science
Online Access:http://ir.uitm.edu.my/id/eprint/3126/1/K_MINGLU%20WANG%20A-LIEP%20IM%2011.pdf
http://ir.uitm.edu.my/id/eprint/3126/
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spelling my.uitm.ir.31262019-06-14T11:52:39Z http://ir.uitm.edu.my/id/eprint/3126/ Data needs and data services : a case study / Minglu Wang and Ka-Neng Au Wang, Minglu Au, Ka-Neng Library Science. Information Science Our library's traditional reference service is effective in helping users discover and gain access to data, while our new data services focus on management, analysis, and presentation of statistical data. This paper describes the process of how we gained a better understanding of the variety of users' data needs, and how we gradually established some new data services based on our current capabilities. How were we to understand and evaluate our users' needs of data services? What are our users' unspoken data needs? How would we extend traditional data reference services? How should we plan programs to meet these needs? What was within our means and what was beyond our capacity? This paper uses a case study of the new data services at the John Cotton Dana Library, at Rutgers, The State University of New Jersey, Newark campus, to demonstrate the possible ways to extend data reference services and provide data computing services. Typical examples are described and analyzed, and then general concepts, classification, and conclusions are given to inspire the design and implementation at other libraries. Library users can be classified into many different categories, and each of these may have different needs. Research centers might have big projects involving data gathering and applications where we can mainly provide consultation, while an individual faculty member or student might need the librarians as research partners, with help for their specific problems. Traditional data reference services are still the fundamental part of a reliable data service, although many reference librarians are doing the job without using the title of data services. Data services, even computing data services, can be provided at different levels based on the users' needs and library's resources. Computing data services can involve group training and statistical analysis assistance, but it can be extended to data project management and data management as more and more research is required to have formal and accountable procedures when dealing with data. 2011 Conference or Workshop Item PeerReviewed text en http://ir.uitm.edu.my/id/eprint/3126/1/K_MINGLU%20WANG%20A-LIEP%20IM%2011.pdf Wang, Minglu and Au, Ka-Neng (2011) Data needs and data services : a case study / Minglu Wang and Ka-Neng Au. In: Proceedings of the Asia-Pacific Conference On Library & Information Education & Practice 2011 (A-LIEP2011), 22-24 June 2011, Putrajaya, Malaysia.
institution Universiti Teknologi Mara
building Tun Abdul Razak Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Teknologi Mara
content_source UiTM Institutional Repository
url_provider http://ir.uitm.edu.my/
language English
topic Library Science. Information Science
spellingShingle Library Science. Information Science
Wang, Minglu
Au, Ka-Neng
Data needs and data services : a case study / Minglu Wang and Ka-Neng Au
description Our library's traditional reference service is effective in helping users discover and gain access to data, while our new data services focus on management, analysis, and presentation of statistical data. This paper describes the process of how we gained a better understanding of the variety of users' data needs, and how we gradually established some new data services based on our current capabilities. How were we to understand and evaluate our users' needs of data services? What are our users' unspoken data needs? How would we extend traditional data reference services? How should we plan programs to meet these needs? What was within our means and what was beyond our capacity? This paper uses a case study of the new data services at the John Cotton Dana Library, at Rutgers, The State University of New Jersey, Newark campus, to demonstrate the possible ways to extend data reference services and provide data computing services. Typical examples are described and analyzed, and then general concepts, classification, and conclusions are given to inspire the design and implementation at other libraries. Library users can be classified into many different categories, and each of these may have different needs. Research centers might have big projects involving data gathering and applications where we can mainly provide consultation, while an individual faculty member or student might need the librarians as research partners, with help for their specific problems. Traditional data reference services are still the fundamental part of a reliable data service, although many reference librarians are doing the job without using the title of data services. Data services, even computing data services, can be provided at different levels based on the users' needs and library's resources. Computing data services can involve group training and statistical analysis assistance, but it can be extended to data project management and data management as more and more research is required to have formal and accountable procedures when dealing with data.
format Conference or Workshop Item
author Wang, Minglu
Au, Ka-Neng
author_facet Wang, Minglu
Au, Ka-Neng
author_sort Wang, Minglu
title Data needs and data services : a case study / Minglu Wang and Ka-Neng Au
title_short Data needs and data services : a case study / Minglu Wang and Ka-Neng Au
title_full Data needs and data services : a case study / Minglu Wang and Ka-Neng Au
title_fullStr Data needs and data services : a case study / Minglu Wang and Ka-Neng Au
title_full_unstemmed Data needs and data services : a case study / Minglu Wang and Ka-Neng Au
title_sort data needs and data services : a case study / minglu wang and ka-neng au
publishDate 2011
url http://ir.uitm.edu.my/id/eprint/3126/1/K_MINGLU%20WANG%20A-LIEP%20IM%2011.pdf
http://ir.uitm.edu.my/id/eprint/3126/
_version_ 1685648192606044160
score 13.211869

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