Examine the level of customer satisfaction towards service quality provided by SOCSO Melaka / Norsham Azeanti Mat Zaki
Customer satisfaction is the individual’s perception of the performance of the product or service in relation to his or her expectations. Every customer will have drastically different expectations. Basically, the concept of customer satisfaction is an expectation. A customer whose experiences fall...
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| Format: | Student Project |
| Language: | English |
| Published: |
2009
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| Online Access: | http://ir.uitm.edu.my/id/eprint/28768/3/28768.pdf http://ir.uitm.edu.my/id/eprint/28768/ |
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