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Factor that influences customers’ perception towards Islamic banking facilities / Muhammad Shahrul Zawawi Kamaruddin and Muhamad Hafizuddin Ja’apar

The purpose of this study is to analyse Factor that influences customers‟ perception towards Islamic banking facilities. For this study only 100 of respondents which are employees of Johor Land Berhad and Johor Silica Industries Sdn. Bhd were selected and act as respondent for this study. The object...

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Main Authors: Kamaruddin, Muhammad Shahrul Zawawi, Ja’apar, Muhamad Hafizuddin
Format: Student Project
Language:English
Published: Faculty of Business and Management 2014
Subjects:
Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling
Banking
General works. Financial institutions
Online Access:http://ir.uitm.edu.my/id/eprint/25688/1/PPb_MUHAMMAD%20SHAHRUL%20ZAWAWI%20KAMARUDDIN%20BM%20M%2014_5.pdf
http://ir.uitm.edu.my/id/eprint/25688/
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spelling my.uitm.ir.256882019-12-27T05:42:30Z http://ir.uitm.edu.my/id/eprint/25688/ Factor that influences customers’ perception towards Islamic banking facilities / Muhammad Shahrul Zawawi Kamaruddin and Muhamad Hafizuddin Ja’apar Kamaruddin, Muhammad Shahrul Zawawi Ja’apar, Muhamad Hafizuddin Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling Banking General works. Financial institutions The purpose of this study is to analyse Factor that influences customers‟ perception towards Islamic banking facilities. For this study only 100 of respondents which are employees of Johor Land Berhad and Johor Silica Industries Sdn. Bhd were selected and act as respondent for this study. The objectives of this study are to examine if the factor of banks image and reputation, quality services and religiosity can influence customers‟ perception towards Islamic banking facilities. Other than that, this study also will identify which is most influence factor that contributed to the customers towards Islamic banking facilities. Besides that, this study is a quantitative research study whereby the findings of the study were analysed by using the Statistical Package for the Social Sciences (SPSS). Next, the data collected in this study is analyses by using frequency, descriptive analysis, reliability test, and Pearson correlation coefficient. Faculty of Business and Management 2014 Student Project NonPeerReviewed text en http://ir.uitm.edu.my/id/eprint/25688/1/PPb_MUHAMMAD%20SHAHRUL%20ZAWAWI%20KAMARUDDIN%20BM%20M%2014_5.pdf Kamaruddin, Muhammad Shahrul Zawawi and Ja’apar, Muhamad Hafizuddin (2014) Factor that influences customers’ perception towards Islamic banking facilities / Muhammad Shahrul Zawawi Kamaruddin and Muhamad Hafizuddin Ja’apar. [Student Project] (Unpublished)
institution Universiti Teknologi Mara
building Tun Abdul Razak Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Teknologi Mara
content_source UiTM Institutional Repository
url_provider http://ir.uitm.edu.my/
language English
topic Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling
Banking
General works. Financial institutions
spellingShingle Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling
Banking
General works. Financial institutions
Kamaruddin, Muhammad Shahrul Zawawi
Ja’apar, Muhamad Hafizuddin
Factor that influences customers’ perception towards Islamic banking facilities / Muhammad Shahrul Zawawi Kamaruddin and Muhamad Hafizuddin Ja’apar
description The purpose of this study is to analyse Factor that influences customers‟ perception towards Islamic banking facilities. For this study only 100 of respondents which are employees of Johor Land Berhad and Johor Silica Industries Sdn. Bhd were selected and act as respondent for this study. The objectives of this study are to examine if the factor of banks image and reputation, quality services and religiosity can influence customers‟ perception towards Islamic banking facilities. Other than that, this study also will identify which is most influence factor that contributed to the customers towards Islamic banking facilities. Besides that, this study is a quantitative research study whereby the findings of the study were analysed by using the Statistical Package for the Social Sciences (SPSS). Next, the data collected in this study is analyses by using frequency, descriptive analysis, reliability test, and Pearson correlation coefficient.
format Student Project
author Kamaruddin, Muhammad Shahrul Zawawi
Ja’apar, Muhamad Hafizuddin
author_facet Kamaruddin, Muhammad Shahrul Zawawi
Ja’apar, Muhamad Hafizuddin
author_sort Kamaruddin, Muhammad Shahrul Zawawi
title Factor that influences customers’ perception towards Islamic banking facilities / Muhammad Shahrul Zawawi Kamaruddin and Muhamad Hafizuddin Ja’apar
title_short Factor that influences customers’ perception towards Islamic banking facilities / Muhammad Shahrul Zawawi Kamaruddin and Muhamad Hafizuddin Ja’apar
title_full Factor that influences customers’ perception towards Islamic banking facilities / Muhammad Shahrul Zawawi Kamaruddin and Muhamad Hafizuddin Ja’apar
title_fullStr Factor that influences customers’ perception towards Islamic banking facilities / Muhammad Shahrul Zawawi Kamaruddin and Muhamad Hafizuddin Ja’apar
title_full_unstemmed Factor that influences customers’ perception towards Islamic banking facilities / Muhammad Shahrul Zawawi Kamaruddin and Muhamad Hafizuddin Ja’apar
title_sort factor that influences customers’ perception towards islamic banking facilities / muhammad shahrul zawawi kamaruddin and muhamad hafizuddin ja’apar
publisher Faculty of Business and Management
publishDate 2014
url http://ir.uitm.edu.my/id/eprint/25688/1/PPb_MUHAMMAD%20SHAHRUL%20ZAWAWI%20KAMARUDDIN%20BM%20M%2014_5.pdf
http://ir.uitm.edu.my/id/eprint/25688/
_version_ 1685650032324247552
score 13.211869

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