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A study on trust and percieved risk towards Internet Banking Service (IBS) that influence behavioral intentions among Mirian / Dayang Khaziana Abang Khalil

plays an important role in many developments and it make a good product especially for banking sector. It is the easiest way to attract customer but it depends on the trust and risk that come together. Many activities could be carried out by using the internet banking services and it is convenience...

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Main Author: Abang Khalil, Dayang Khaziana
Format: Student Project
Language:English
Published: Faculty of Business and Management 2012
Subjects:
Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling
Banking
Electronic funds transfers
Online Access:http://ir.uitm.edu.my/id/eprint/24824/1/PPb_DAYANG%20KHAZIANA%20ABANG%20KHALIL%20M%20BM%2012_5.pdf
http://ir.uitm.edu.my/id/eprint/24824/
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spelling my.uitm.ir.248242019-07-25T07:36:26Z http://ir.uitm.edu.my/id/eprint/24824/ A study on trust and percieved risk towards Internet Banking Service (IBS) that influence behavioral intentions among Mirian / Dayang Khaziana Abang Khalil Abang Khalil, Dayang Khaziana Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling Banking Electronic funds transfers plays an important role in many developments and it make a good product especially for banking sector. It is the easiest way to attract customer but it depends on the trust and risk that come together. Many activities could be carried out by using the internet banking services and it is convenience ways to dealing with the bank rather than using the traditional methods. Trust and perceived risks have a significant positive influence on commitment of the user. Trust can be defined as multidimensional constructs that related to the individual, cultures and contexts and perceived-risk is identified as a major barrier, discouraging consumers from considering using banking services on the internet (Black et al., 2001). Not all users understand or perceive these risks and some consumers may consider that just working with computers could be risky since online transactions involve a lack of control on the part of customers with anonymous trading partners and, consequently, the potential for opportunism. Trust towards a system is depending not only on the laws, industry regulations and contracts but also on the professionalism of the other party. Faculty of Business and Management 2012 Student Project NonPeerReviewed text en http://ir.uitm.edu.my/id/eprint/24824/1/PPb_DAYANG%20KHAZIANA%20ABANG%20KHALIL%20M%20BM%2012_5.pdf Abang Khalil, Dayang Khaziana (2012) A study on trust and percieved risk towards Internet Banking Service (IBS) that influence behavioral intentions among Mirian / Dayang Khaziana Abang Khalil. [Student Project] (Unpublished)
institution Universiti Teknologi Mara
building Tun Abdul Razak Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Teknologi Mara
content_source UiTM Institutional Repository
url_provider http://ir.uitm.edu.my/
language English
topic Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling
Banking
Electronic funds transfers
spellingShingle Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling
Banking
Electronic funds transfers
Abang Khalil, Dayang Khaziana
A study on trust and percieved risk towards Internet Banking Service (IBS) that influence behavioral intentions among Mirian / Dayang Khaziana Abang Khalil
description plays an important role in many developments and it make a good product especially for banking sector. It is the easiest way to attract customer but it depends on the trust and risk that come together. Many activities could be carried out by using the internet banking services and it is convenience ways to dealing with the bank rather than using the traditional methods. Trust and perceived risks have a significant positive influence on commitment of the user. Trust can be defined as multidimensional constructs that related to the individual, cultures and contexts and perceived-risk is identified as a major barrier, discouraging consumers from considering using banking services on the internet (Black et al., 2001). Not all users understand or perceive these risks and some consumers may consider that just working with computers could be risky since online transactions involve a lack of control on the part of customers with anonymous trading partners and, consequently, the potential for opportunism. Trust towards a system is depending not only on the laws, industry regulations and contracts but also on the professionalism of the other party.
format Student Project
author Abang Khalil, Dayang Khaziana
author_facet Abang Khalil, Dayang Khaziana
author_sort Abang Khalil, Dayang Khaziana
title A study on trust and percieved risk towards Internet Banking Service (IBS) that influence behavioral intentions among Mirian / Dayang Khaziana Abang Khalil
title_short A study on trust and percieved risk towards Internet Banking Service (IBS) that influence behavioral intentions among Mirian / Dayang Khaziana Abang Khalil
title_full A study on trust and percieved risk towards Internet Banking Service (IBS) that influence behavioral intentions among Mirian / Dayang Khaziana Abang Khalil
title_fullStr A study on trust and percieved risk towards Internet Banking Service (IBS) that influence behavioral intentions among Mirian / Dayang Khaziana Abang Khalil
title_full_unstemmed A study on trust and percieved risk towards Internet Banking Service (IBS) that influence behavioral intentions among Mirian / Dayang Khaziana Abang Khalil
title_sort study on trust and percieved risk towards internet banking service (ibs) that influence behavioral intentions among mirian / dayang khaziana abang khalil
publisher Faculty of Business and Management
publishDate 2012
url http://ir.uitm.edu.my/id/eprint/24824/1/PPb_DAYANG%20KHAZIANA%20ABANG%20KHALIL%20M%20BM%2012_5.pdf
http://ir.uitm.edu.my/id/eprint/24824/
_version_ 1685649913477595136
score 13.211869

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