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Barriers effective communication impact to productivity of employee in Hotel Seri Malaysia Kepala Batas / Nur Fazliana Azhar

This study aimed at identifying barriers in organizational communication impact on worker productivity at Hotel Seri Malaysia, Kepala Batas. Through this study, the impact of communication barriers within the organization can be detected among the different status and job position, information overl...

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Main Author: Azhar, Nur Fazliana
Format: Student Project
Language:English
Published: Faculty Of Business Management 2015
Subjects:
Marketing
Consumer satisfaction
Customer services. Customer relations
Online Access:http://ir.uitm.edu.my/id/eprint/24223/1/PPb_NUR%20FAZLIANA%20AZHAR%20BM%20K%2015_5.pdf
http://ir.uitm.edu.my/id/eprint/24223/
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spelling my.uitm.ir.242232019-05-30T06:40:52Z http://ir.uitm.edu.my/id/eprint/24223/ Barriers effective communication impact to productivity of employee in Hotel Seri Malaysia Kepala Batas / Nur Fazliana Azhar Azhar, Nur Fazliana Marketing Consumer satisfaction Customer services. Customer relations This study aimed at identifying barriers in organizational communication impact on worker productivity at Hotel Seri Malaysia, Kepala Batas. Through this study, the impact of communication barriers within the organization can be detected among the different status and job position, information overload and intermediaries used in receiving and giving instructions or information, communication barriers can be identified. A total of 52 respondents from 20 respondents were male and 32 female respondents were chosen randomly at the Hotel Seri Malaysia, Kepala Batas. The data were analysed by SPSS 20.0. Questionnaires were used to collect data. The results showed that the difference in status and job position getting the highest results of which 0365%. Follow by 0.344% for information overload and 0.321% for intermediaries. Overall, communication is practiced in many organizations provide a barrier to communication. As a support, the more research needs to be conducted on the impact of communication barriers on Productivity of workers because it will affect their performance. Faculty Of Business Management 2015-12 Student Project NonPeerReviewed text en http://ir.uitm.edu.my/id/eprint/24223/1/PPb_NUR%20FAZLIANA%20AZHAR%20BM%20K%2015_5.pdf Azhar, Nur Fazliana (2015) Barriers effective communication impact to productivity of employee in Hotel Seri Malaysia Kepala Batas / Nur Fazliana Azhar. [Student Project] (Unpublished)
institution Universiti Teknologi Mara
building Tun Abdul Razak Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Teknologi Mara
content_source UiTM Institutional Repository
url_provider http://ir.uitm.edu.my/
language English
topic Marketing
Consumer satisfaction
Customer services. Customer relations
spellingShingle Marketing
Consumer satisfaction
Customer services. Customer relations
Azhar, Nur Fazliana
Barriers effective communication impact to productivity of employee in Hotel Seri Malaysia Kepala Batas / Nur Fazliana Azhar
description This study aimed at identifying barriers in organizational communication impact on worker productivity at Hotel Seri Malaysia, Kepala Batas. Through this study, the impact of communication barriers within the organization can be detected among the different status and job position, information overload and intermediaries used in receiving and giving instructions or information, communication barriers can be identified. A total of 52 respondents from 20 respondents were male and 32 female respondents were chosen randomly at the Hotel Seri Malaysia, Kepala Batas. The data were analysed by SPSS 20.0. Questionnaires were used to collect data. The results showed that the difference in status and job position getting the highest results of which 0365%. Follow by 0.344% for information overload and 0.321% for intermediaries. Overall, communication is practiced in many organizations provide a barrier to communication. As a support, the more research needs to be conducted on the impact of communication barriers on Productivity of workers because it will affect their performance.
format Student Project
author Azhar, Nur Fazliana
author_facet Azhar, Nur Fazliana
author_sort Azhar, Nur Fazliana
title Barriers effective communication impact to productivity of employee in Hotel Seri Malaysia Kepala Batas / Nur Fazliana Azhar
title_short Barriers effective communication impact to productivity of employee in Hotel Seri Malaysia Kepala Batas / Nur Fazliana Azhar
title_full Barriers effective communication impact to productivity of employee in Hotel Seri Malaysia Kepala Batas / Nur Fazliana Azhar
title_fullStr Barriers effective communication impact to productivity of employee in Hotel Seri Malaysia Kepala Batas / Nur Fazliana Azhar
title_full_unstemmed Barriers effective communication impact to productivity of employee in Hotel Seri Malaysia Kepala Batas / Nur Fazliana Azhar
title_sort barriers effective communication impact to productivity of employee in hotel seri malaysia kepala batas / nur fazliana azhar
publisher Faculty Of Business Management
publishDate 2015
url http://ir.uitm.edu.my/id/eprint/24223/1/PPb_NUR%20FAZLIANA%20AZHAR%20BM%20K%2015_5.pdf
http://ir.uitm.edu.my/id/eprint/24223/
_version_ 1685649829611438080
score 13.211869

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