Ritual effectiveness framework for non-profit organisations (NPOs) / Ruhaya Atan … [et al.]

This study proposes a framework for non-profit organisations (NPOs) ritual effectiveness integrating both the tangible and intangible dimensions: clients’ satisfaction, programmes and service’s efficiency, increase in clients, programmes and service’s quality, and programmes and service’s effectiven...

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Bibliographic Details
Main Authors: Atan, Ruhaya, Zainon, Saunah, Yap, Bee Wah, Rahim, Azlina, Yeow, Roland, Theng Nam
Format: Research Reports
Language:English
Published: Research Management Institute (RMI) 2013
Subjects:
Online Access:http://ir.uitm.edu.my/id/eprint/20938/1/LP_RUHAYA%20ATAN%20RMI%2013_5.pdf
http://ir.uitm.edu.my/id/eprint/20938/
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